At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and drive sales.
- Company: Join Seasalt, a thriving UK lifestyle brand with a strong community focus.
- Benefits: Enjoy a competitive salary, generous employee discount, and flexible benefits.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Be part of a winning team that values your growth and well-being.
- Qualifications: Previous retail management experience and a passion for customer satisfaction.
The predicted salary is between 35300 - 35300 £ per year.
About Us
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focused on delivering excellence across every touchpoint – whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Bromley Store Manager
We now have a fantastic opportunity for a Store Manager to join the Bromley team.
Key Responsibilities
- Coaching and developing your team to drive performance through formative feedback, 121’s and development plans
- Creating a service culture within the store team that puts the customer at the heart of everything they do
- Ensuring your store team are motivated to recommend additional services to drive sales such as omni‑channel selling, gathering customer data, and recommending add‑on purchases
- Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities for the business
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features and benefits
- Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
- Effectively recruiting a diverse and passionate team who confidently deliver excellent results
- Being responsible for the store, ensuring all physical business assets are maintained and all losses are minimised
- Identifying potential performance issues within your team and dealing with them effectively, either informally or formally
Key Skills & Experience
Leading your team from the front by driving sales, maximising profitability, and achieving KPI results, you will be responsible for taking ownership of all aspects of running a successful Seasalt store. Customer satisfaction will mean everything to you, and you will be proud of the culture you naturally create through training and developing your team. You will have previous experience in leading a team, preferably in a retail or equivalent environment where you drove key KPI achievement and managed budgets. Approachable, solution‑focused and positive are words that describe your management style. You will be a solution-focused leader who empowers their team daily, passionate about sharing your commercial knowledge and having a huge focus on product knowledge. You want your teams to share their knowledge and love of our beautiful products with our customers.
Why You'll Love Working With Us
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us – we want you to stay and grow with us.
Benefits
- Salary from £35,300, dependent on experience
- 34 days paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- Hundreds of savings on top retailers and gym memberships through our discount hub
Our Commitment to Inclusion
At Seasalt we have a brilliant team of people – they make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives – diversity of thought helps us to grow. We’re happy to help with any adjustments to our recruitment process and beyond.
Store Manager - 40h/w, Permanent + Uniform & Discount in Bromley employer: Seasalt
Seasalt is an exceptional employer that values its employees and fosters a supportive work culture in Bromley. With a commitment to personal and professional growth, we offer extensive benefits including a competitive salary, generous annual leave, and a strong focus on employee well-being through health plans and development opportunities. Join us to be part of a team that celebrates diversity and encourages you to thrive while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 40h/w, Permanent + Uniform & Discount in Bromley
✨Tip Number 1
Get to know the company inside out! Research Seasalt's history, values, and products. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle team dynamics and customer service challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Store Manager - 40h/w, Permanent + Uniform & Discount in Bromley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and customer service shine through. We want to see how excited you are about the opportunity to lead a team and create a fantastic shopping experience for our customers.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Store Manager role. Focus on your leadership skills, sales achievements, and any experience you have in coaching and developing teams – we love to see that!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your unique experiences and how they’ve shaped your approach to management and customer service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Seasalt family!
How to prepare for a job interview at Seasalt
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Seasalt's products, including their features and benefits. This will not only show your enthusiasm but also help you discuss how you can share this knowledge with your team and customers.
✨Demonstrate Your Leadership Style
Be prepared to talk about your previous experience in leading a team. Share specific examples of how you've motivated your team, driven sales, and achieved KPIs. Highlight your approachable and solution-focused management style to align with Seasalt's values.
✨Showcase Your Customer-Centric Approach
Since customer satisfaction is key for Seasalt, come ready with examples of how you've created a service culture in your past roles. Discuss how you’ve trained teams to put customers at the heart of everything they do and how you’ve handled customer feedback.
✨Prepare Questions About Team Development
Think of insightful questions to ask about team development and coaching strategies at Seasalt. This shows your commitment to nurturing talent and aligns with the company's focus on employee growth and development.
