Sales Advisor - 16 Hour Permanent Contract in Bourton on the Water

Overview
Originally selling workwear to local mariners and practical overalls to artists, Seasalt began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we grow in the UK and internationally, we aim to deliver excellence across every touchpoint—warehouse, in store and through customer service channels—by building a team that shares our values. Each employee plays a part in Seasalt’s success, including our Drapers Award win for “Best Place to Work.”
Like all our retail employees, our Sales Advisor is an ambassador for Seasalt, embodying our values by putting customers at the heart of everything we do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 16 hour permanent contract to join the team in our shop in Bourton-on-the-Water .
Responsibilities
Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
Recommending additional services and solutions to our customers to drive sales and gather customer data
Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
Having a first point of resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The Skills & Requirements
High standards of customer service and enthusiasm for working as part of a like-minded team
Effective communication with team members and customers
Commitment to work, resilience, and ability to work independently
Why We Hope You’ll Love Working With Us
The success of Seasalt is the result of our team’s skill and hard work. We aim to attract, develop and retain great people, and encourage growth with us.
Benefits
Hourly rate: £12.60
31 days (FTE) paid annual leave, increasing with length of service
Uniform allowance
Attractive 50% employee discount
Health Cash Plan and virtual 24/7 GP Service
Free access to our Employee Assistance Programme with 24/7 support including mental health support and counselling
Flexible benefits scheme to personalise your benefits package
Enhanced family leave policies
Pension Scheme with 7% employer contributions
Life assurance programme
Learning and Development opportunities
Two days per year paid volunteering opportunities
Employee networks including the Inclusion Network
Discount hub with savings on top retailers and gym memberships
We’re an inclusive employer and welcome a diverse range of candidates. We can adjust our recruitment process as needed. If you need adjustments, please email us at . Please note we are unable to accept CVs and applications over email. Closing date for applications is 26/01 and the internal reference is IND-503 .
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