About the Role
Assistant Store Manager – Kendal, UK
32 hours, permanent contract.
Responsibilities
- Assisting the Store Manager in creating a service culture that puts the customer at the heart of everything the team does.
- Enabling the store team to recommend additional services to drive sales such as omni‑channel selling, gathering customer data and recommending add‑on purchases.
- Supporting recruitment and building a diverse and passionate team.
- Driving store sales, profitability and consistent KPI achievement – understanding what is required to drive performance.
- Coaching and developing the store team through regular one‑to‑one meetings and supporting with development plans.
- Communicating store performance to the team and key stakeholders, providing regular feedback and highlighting risks and opportunities.
- Implementing store visual merchandising, window standards and guidelines, utilising product, category and bestseller information to maximise commercial opportunities.
- Utilising product information to maximise sales opportunities.
- Managing store operations – stock management, loss prevention, escalation and incident reporting, health and safety, GDPR, cash handling, keyholder responsibilities and store safety standards.
- Being a key‑holder for the store and having sole responsibility for running the store when required.
Qualifications
Previous experience leading a team at supervisor level or above in a retail or comparable environment, with proven KPI achievement and budget management.
Strong retail skills, product knowledge and commercial acumen, with a passion for inspiring the team to exceed sales and maximise profitability.
Excellent communication skills, ability to build a culture of trust and develop others, with a willingness to share ideas and think creatively to achieve results.
Benefits
- Salary up to £23,400 pro rata, dependent on experience.
- 34 days paid annual leave, increasing with length of service.
- Uniform allowance.
- 50% employee discount.
- Health Cash Plan scheme covering everyday health expenses and a virtual 24/7 GP service.
- Employee Assistance Programme with 24/7 mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Two days per year paid volunteering opportunities.
- Employee networks, including the Inclusion Network.
- Discounts on top retailers and gym memberships through our discount hub.
Equal Opportunities
Seasalt is an inclusive employer and invites applicants from diverse backgrounds. We aim to provide flexible working where possible and celebrate uniqueness, ensuring a welcoming environment for everyone.
Closing date for applications is 2nd June, though roles may close earlier. Applications accepted online only.
