At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and store presentation.
- Company: Join Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Enjoy competitive pay, generous discounts, and a range of health and wellbeing perks.
- Other info: Flexible working environment with opportunities for personal and professional development.
- Why this job: Be part of a winning team that values your growth and celebrates uniqueness.
- Qualifications: Passion for coaching, sales, and delivering outstanding customer experiences.
The predicted salary is between 30000 - 30000 € per year.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”.
Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks its best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store. We now have a fantastic opportunity for a Supervisor to join the Salisbury team on a 16 hour permanent contract.
You'll help us by:
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do.
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement.
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services.
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business.
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.
- Being a key-holder for the store and having sole responsibility for running the store when required.
The skills you'll be sharing with the team:
- Coaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills.
- Driving sales, thinking commercially, and working towards KPI’s will be really important to you and is key to this role.
- Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change.
- You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why we hope you'll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £13.60
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP service.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- 100’s of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond.
Please note we are unable to accept CVs and applications over email. Closing date for applications is 01 June 2026, however our roles can close earlier so we would recommend applying as soon as you are able.
Supervisor - 16 Hour Permanent Contract in Salisbury employer: SEASALT CORNWALL
Seasalt is an exceptional employer that prioritises the growth and wellbeing of its team members, offering a supportive work culture in Salisbury. With a commitment to personal and professional development, employees enjoy benefits such as a competitive hourly rate, generous annual leave, and a flexible benefits scheme, all while being part of a diverse and inclusive environment that celebrates individuality. Join us to be part of a passionate team dedicated to delivering outstanding customer service and making a positive impact in our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 16 Hour Permanent Contract in Salisbury
✨Tip Number 1
Get to know the company inside out! Research Seasalt's history, values, and products. This way, when you walk into that interview, you can show off your passion for the brand and how you align with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and team leadership experience, as these are key for the Supervisor role.
✨Tip Number 3
Dress the part! Since you're applying for a position in retail, make sure to wear something that reflects Seasalt's style. This shows you understand the brand and are ready to represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor - 16 Hour Permanent Contract in Salisbury
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service and well-crafted clothing shine through. We want to see how you connect with our values and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Supervisor role. Highlight your experience in coaching teams, driving sales, and delivering exceptional customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while being professional.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining the Seasalt family!
How to prepare for a job interview at SEASALT CORNWALL
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations and turned them into positive outcomes, as this aligns with the role's focus on creating a service culture.
✨Demonstrate Leadership Qualities
As a Supervisor, you'll be guiding a team. Think of instances where you've successfully led or coached others. Be ready to discuss how you inspire and motivate your team to achieve sales targets and maintain high standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's goals, team dynamics, or how they measure success. This shows you're engaged and serious about contributing to Seasalt's success.