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- Tasks: Deliver exceptional customer service and support store management in creating a memorable shopping experience.
- Company: Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Competitive hourly rate, 50% employee discount, health cash plan, and flexible benefits.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Join a passionate team and grow your career while making a real impact on customers' experiences.
- Qualifications: High standards of customer service, teamwork, and effective communication skills.
The predicted salary is between 27300 - 27300 £ per year.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values.
Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of “Best Place to Work”. Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 8 hour permanent contract to join the team in our beautiful shop in Salisbury. You'll help us by:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
- Recommending additional services and solutions to our customers to drive sales and gather customer data
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
The skills you'll be sharing with the team:
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why we hope you'll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP Service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100’s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond.
Please note we are unable to accept CVs and applications over email. Closing date for applications is 7th May, however our roles can close earlier so we would recommend applying as soon as you are able.
Sales Advisor - 8 Hour Permanent Contract in Salisbury employer: SEASALT CORNWALL
Contact Detail:
SEASALT CORNWALL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 8 Hour Permanent Contract in Salisbury
✨Tip Number 1
Get to know Seasalt inside out! Familiarise yourself with our products, values, and the story behind our brand. This will not only help you stand out in interviews but also show your genuine interest in being part of our team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Being able to demonstrate your ability to connect with customers and resolve issues will make you a strong candidate.
✨Tip Number 3
Network like a pro! Reach out to current or former Seasalt employees on LinkedIn. They can provide insights into the company culture and might even give you tips for your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to drive sales online, just like we do at Seasalt.
We think you need these skills to ace Sales Advisor - 8 Hour Permanent Contract in Salisbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Seasalt and our values shine through. We want to see how much you care about delivering exceptional customer service and being part of a team that makes a difference.
Be Specific: Use specific examples from your past experiences to demonstrate your skills and how they align with the role. Whether it’s a time you went above and beyond for a customer or how you contributed to a team project, we love to hear those stories!
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight your knowledge of our brand and products, and how you can use that to create memorable shopping experiences for our customers. We appreciate when candidates take the time to connect their skills to what we do.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at SEASALT CORNWALL
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Seasalt's history, values, and product range. Understanding their journey from a small shop in Penzance to a leading lifestyle brand will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate that you embody Seasalt's commitment to putting customers at the heart of everything.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would engage customers and recommend additional services. Think about how you can use the website as a selling tool and be ready to share your thoughts on maximising commercial opportunities.
✨Emphasise Teamwork and Flexibility
Seasalt values a collaborative team environment, so highlight your ability to work well with others. Share experiences where you've adapted to changing situations or supported your team during busy times. This will show that you're not just a great individual contributor but also a team player.