At a Glance
- Tasks: Lead the store team, deliver exceptional customer service, and drive sales.
- Company: Seasalt, a leading UK lifestyle brand with a strong community focus.
- Benefits: Competitive pay, 50% employee discount, health cash plan, and flexible benefits.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Join a passionate team and grow your career in a supportive environment.
- Qualifications: Strong customer service skills and a passion for coaching and inspiring others.
The predicted salary is between 10 - 16 £ per hour.
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we've grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do.
As we continue to grow in the UK and internationally, we are focussed on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, and this was evidenced by our Drapers Award win of "Best Place to Work".
Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks its best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.
We now have a fantastic opportunity for a Supervisor to join the Leeds team on a 16 hour temporary contract. You'll help us by:
- Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do
- Guiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases
- Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement
- Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
- Training the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and services
- Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the business
- Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others
- Being a key-holder for the store and having sole responsibility for running the store when required
The skills you'll be sharing with the team:
- Coaching will come naturally to you; you'll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills.
- Driving sales, thinking commercially, and working towards KPI's will be really important to you and is key to this role.
- Difficult situations don't phase you as you have an adaptable and resilient attitude, being able to respond positively to change.
- You'll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.
Why we hope you'll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important.
So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
- Hourly rate: £13.10
- 31 days (FTE) paid annual leave, increasing with length of service
- Uniform allowance
- Attractive 50% employee discount
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual 24/7 GP service
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including mental health support and counselling
- Flexible benefits scheme to personalise your benefits package
- Enhanced family leave policies
- Pension Scheme with generous 7% employer contributions
- Life assurance programme
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion Network
- 100's of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at Please note we are unable to accept CVs and applications over email. Closing date for applications is 22.02, however our roles can close earlier so we would recommend applying as soon as you are able.
Supervisor - 16 Hour Temporary Contract in Leeds employer: SEASALT CORNWALL
Seasalt is an exceptional employer that values the contributions of each team member, fostering a supportive and inclusive work culture in Leeds. With a strong focus on employee development, we offer a range of benefits including generous discounts, health plans, and opportunities for personal growth, ensuring that our staff not only thrive professionally but also enjoy a fulfilling work-life balance. Join us and be part of a passionate team dedicated to delivering excellence and making a positive impact in our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 16 Hour Temporary Contract in Leeds
✨Tip Number 1
Get to know the company inside out! Research Seasalt's history, values, and products. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about working at Seasalt. They might share tips that could give you an edge in the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important for this role.
We think you need these skills to ace Supervisor - 16 Hour Temporary Contract in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and the Seasalt brand shine through. We want to see how you connect with our values and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Supervisor role. Highlight your experience in coaching teams, driving sales, and delivering exceptional customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while being professional.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Don’t wait too long, as roles can close early – we can’t wait to hear from you!
How to prepare for a job interview at SEASALT CORNWALL
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can inspire your team to do the same.
✨Demonstrate Leadership Qualities
Think about times when you've successfully led a team or managed a project. Be ready to discuss your coaching style and how you motivate others, as this role requires guiding the Sales Advisor team effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Practice responses to scenarios like handling difficult customers or managing stock issues, showcasing your resilience and positive attitude.
