At a Glance
- Tasks: Lead ecommerce product delivery and enhance our digital platform with innovative solutions.
- Company: Join Seasalt, a modern retailer blending heritage with innovation.
- Benefits: Up to £55,000 salary, 34 days leave, flexible working, and private medical scheme.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team making a real impact in ecommerce.
- Qualifications: Experience in digital delivery and strong communication skills required.
The predicted salary is between 25147 - 27596 £ per year.
Our first shop opened in 1981 in Penzance, selling durable clothing to artists and mariners. Today, we’re a modern, data-enabled omnichannel retailer with a growing international presence. We blend heritage with innovation, designing timeless clothing made from responsibly sourced fabrics, and using technology to improve how we operate, grow and serve customers.
As we scale in the UK and internationally (primarily through third-party partnerships), we’re investing in data, systems and digital capability to support our people and our growth. It’s an exciting time to join us!
As our Ecommerce Platform Delivery Manager, you’ll work closely with Digital, Technology and third-party partners to ensure ecommerce product enhancements are delivered successfully, predictably and at pace. You'll be responsible for the end-to-end delivery of ecommerce product change, turning priorities into achievable plans and ensuring teams are aligned around clear delivery objectives. Acting as the central point of coordination across engineering teams, product stakeholders and external suppliers, you'll help remove blockers, manage dependencies and keep delivery on track.
Alongside delivering new product change, you'll support the ongoing stability of the ecommerce platform by coordinating incident resolution, managing service issues and ensuring support activities are balanced with delivery priorities. You'll also contribute to the future direction of the platform, providing valuable insight into delivery feasibility, capacity planning, sequencing and risk management.
This is a full-time, permanent role which is based remotely within the UK, with occasional travel to our Cornwall head offices.
You'll help us by:
- Owning delivery outcomes for ecommerce products and platform capabilities, ensuring sprint goals are achievable across front-end and back-end components.
- Ensuring work is delivery-ready before sprint commitments are made, including validating dependencies, acceptance criteria and technical feasibility.
- Acting as the key delivery contact between Ecommerce Product, Trading, Front-End Engineering teams and third-party back-end suppliers.
- Identifying, managing, and resolving cross-team and supplier dependencies, ensuring shared understanding of scope, sequencing, risk, and ownership.
- Help facilitate sprint shaping and planning sessions 2–3 weeks ahead of delivery to improve readiness and reduce delivery risks.
- Challenging scope, priorities and sequencing where delivery risk is high and providing final sprint commitment sign-off on behalf of Technology.
- Coordinating back-end delivery with third-party partners, including API delivery, handovers, integration points and acceptance criteria.
- Maintaining visibility of delivery capacity, risks and constraints, proactively balancing scope, time and quality.
- Providing clear and timely updates to stakeholders and acting as an escalation point when delivery issues arise.
- Driving continuous improvement across delivery processes to reduce blockers, rework, and variability in outcomes.
- Coordinating ongoing support activities for the ecommerce platform across internal teams and external partners, ensuring incidents, defects, and service issues are effectively triaged, ownership is clear and resolution is aligned with delivery priorities and platform stability.
The skills you'll be sharing with the team:
- Strong experience delivering complex digital, technology or ecommerce platforms.
- Proven success managing delivery across internal teams and external technology suppliers.
- A solid understanding of agile delivery methods within complex, dependency-rich environments.
- Experience owning delivery accountability and effectively managing risk.
- Demonstrated ability to challenge scope, sequencing, and priorities constructively.
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
- Strong ownership mindset and accountability for delivery outcomes.
- Ability to translate technical challenges and risks into clear language for the business.
- Calm, decisive decision-making ability when working under delivery pressure.
- Degree in Computer Science, Software Engineering or equivalent practical experience.
Why we hope you’ll love working with us:
The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. As well as doing everything we can to support your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:
- Salary: up to £55,000 per year depending on experience (Band 3)
- 34 days paid annual leave (including bank holidays), increasing with length of service
- Attractive 50% employee discount
- Flexible benefits allowance to personalise your benefits package
- Private Medical Scheme including 24/7 virtual GP
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
- Pension plan with generous 7% employer contributions
- Life assurance programme
- Enhanced family leave policies
- Flexible working opportunities with our hybrid working approach
- Learning and Development opportunities
- Do Good Things with our two days per year paid volunteering opportunities
- Employee networks to develop and provide support to our people, including the Inclusion & Belonging Network
- 100s of savings on top retailers and gym memberships through our discount hub
At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk
Closing date for applications is 6th August 2026, however our roles can close earlier so we would recommend applying as soon as you are able.
Ecommerce Platform Delivery Manager employer: SEASALT CORNWALL
Seasalt is an exceptional employer that values the contributions of each team member, fostering a supportive and inclusive work culture in Windsor. With a commitment to employee growth, we offer extensive benefits including a competitive hourly rate, generous annual leave, and opportunities for personal and professional development. Join us to be part of a passionate team dedicated to delivering outstanding customer service while enjoying a range of perks designed to enhance your wellbeing and career.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Platform Delivery Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SEASALT CORNWALL are looking for when hiring for a Ecommerce Platform Delivery Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SEASALT CORNWALL for the Ecommerce Platform Delivery Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SEASALT CORNWALL as a Ecommerce Platform Delivery Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out SEASALT CORNWALL’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Platform Delivery Manager.
We think you need these skills to ace Ecommerce Platform Delivery Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SEASALT CORNWALL, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SEASALT CORNWALL's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SEASALT CORNWALL. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at SEASALT CORNWALL
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SEASALT CORNWALL uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SEASALT CORNWALL. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
