At a Glance
- Tasks: Engage with customers and serve food and drinks in a lively resort setting.
- Company: Join the vibrant team at Searles Leisure Resort.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Perfect for those who thrive in fast-paced environments and love customer interaction.
- Why this job: Be the face of our resort and create memorable experiences for guests.
- Qualifications: Team player with good communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
As a Food and Beverage Team Member you will be an enthusiastic and energetic individual and part of the wider Food & Beverage team. This role is customer focused within a fast-paced environment, the post holder will therefore have good communication skills and a passion for delivering excellent customer service.
You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities:
- Engaging with the customers, providing excellent customer service.
- Serving Food and Drink, across different outlets on the resort, in line with the principles of the 8 steps of service.
- Ensure the Food & Beverage areas are prepared, clean and fully set for service as detailed by the procedure.
- Maintain a clean and tidy work area at all times.
- Assist with sorting deliveries as required.
- Follow cash handling procedures.
- To follow the relevant Company and Department Procedures and adhere to all Food Hygiene and Health & Safety requirements.
- To maintain knowledge of the complete menu including daily specials, and any special events within the establishment.
- Comply to all regulations and policies such as Data Protection Act, Health & Safety and Safeguarding, ensure a safe working environment for all staff members.
- To complete any in-house training as required and participate in team meetings.
- To act as an ambassador for the business and ensure that the Company is promoted externally on all occasions.
- To perform any other duties as required.
Key Relationships:
- F&B Front of House Team
- F&B Management
Education, Training & Experience:
- Teamwork skills and the ability to act as the public face of the business.
- Computer literate.
- Previous Experience within a similar setting desirable but training will be given.
- Food Hygiene Certificates (Desirable).
Disposition & Requirements:
- Full valid Driving Licence for UK (Desirable).
- Flexible Schedule, for Working hours.
- Maintain a professional standard of work attire.
- Standard full length black trousers or skirt, management shirt/top.
- Mid to long length hair must be neatly tied back.
- Jewellery kept to minimum, No chipped nail polish.
- Closed toe formal black shoes.
- Excellent Customer Service.
- Enthusiastic and Energetic Team Player.
- Strong Work Ethic, Organised with Good Timekeeping Skills.
- Works well in a fast-paced environment.
- Polite and well-mannered with good communication skills.
F&B Team Member in Hunstanton employer: Searles Leisure Resort
Searles Leisure Resort is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As a Food & Beverage Team Member, you will enjoy flexible working hours, comprehensive training opportunities, and the chance to engage with guests in a beautiful resort setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in Hunstanton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Searles Leisure Resort. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of some scenarios where you can demonstrate your excellent service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. Remember, first impressions count, especially in the F&B industry where presentation is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Searles Leisure Resort. Don’t miss out!
We think you need these skills to ace F&B Team Member in Hunstanton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're not just looking for a job, but that you're excited about being part of our Food & Beverage team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. Mention any previous roles in fast-paced environments or customer service, as this will show us you’re a great fit for the role.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and ensure it reflects the high standards we uphold at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Searles Leisure Resort
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special events at the resort. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this is key for a Food & Beverage Team Member.
✨Dress to Impress
Make sure you arrive in smart attire that reflects the professional standards expected in the hospitality industry. Pay attention to details like neat hair and minimal jewellery, as first impressions matter!
✨Demonstrate Team Spirit
Be ready to discuss your teamwork experience. Share stories that highlight your ability to work well in a fast-paced environment and how you contribute positively to a team dynamic.
