At a Glance
- Tasks: Keep our holiday resort sparkling clean and welcoming for guests.
- Company: Join a family-run resort with over 70 years of creating happiness.
- Benefits: Flexible hours, friendly team, and a chance to work by the beautiful Norfolk coast.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be part of a community-focused team that values your contribution.
- Qualifications: Previous cleaning experience is a plus, but enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
Searles Leisure Resort is a long-established, family-run holiday resort located on the beautiful Norfolk coastline in Hunstanton. For over 70 years, Searles has been one of the region’s most trusted destinations for UK seaside breaks, built around a simple motto: “creating happiness for all ages.” As part of the wider Searles Leisure Group, an independent family business operating for more than 83 years, the resort is known for its friendly, welcoming atmosphere and strong community values. The group also includes Heacham Manor Hotel and Searles Sea Tours, offering the team opportunities to be part of a diverse and growing hospitality and leisure organisation.
Job Purpose: The postholder will be part of the Housekeeping team. As a Housekeeping Cleaning Operative, you are an essential part of our team, and you will be responsible for maintaining the cleanliness of the resort’s accommodation units to excellent company standards. The key focus being maintaining excellent customer service and care whilst managing health and safety within the workplace. You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities:
- Maintaining the resort accommodation with cleaning duties including:
- Mopping and vacuuming of floors
- Dusting
- Washing up
- General cleaning of units including bathrooms and kitchens
- Cleaning facilities
- Stripping and making of beds
- Cleaning outside area including patio area and furniture
- Other cleaning & Housekeeping duties as required
- Assist linen department as required to support business.
- Follow company procedures for tasks to ensure excellent consistent standards are met.
- Complying with all Company Policies and Procedures.
- To perform any other cleaning duties as required by Supervisor.
- Complete tasks to ensure excellent company standards are met.
- To act as an ambassador for the business and ensure that the Company is promoted externally, to all customers, on all occasions.
Key Relationships:
- Housekeeping Supervisor
- Housekeeping Team
Education, Training & Experience:
- Previous professional cleaning experience desirable
- COSHH Awareness (training will be given)
- Teamwork skills and the ability to act as the public face of the business
Disposition & Requirements:
- Full valid Driving Licence for UK (Desirable)
- Flexible Schedule, for Working hours
- Maintain a professional standard of work attire.
- Polite and well-mannered with good communication skills
- Ability to meet outlined expectations and standards within their role
- Reliable and Organised
- Enthusiastic and Energetic Team Player
- Good Timekeeping skills
- Able to work efficiently and effectively
- Excellent Customer Service
- Strong Work Ethic
Housekeeping Cleaning Operative employer: Searles Leisure Resort
Join our vibrant team as a Seasonal Housekeeping Cleaning Operative, where your role is pivotal in ensuring our resort maintains its high standards of cleanliness and customer service. We pride ourselves on fostering a supportive work culture that values teamwork and offers opportunities for personal growth, all while enjoying the beautiful surroundings of our location. With flexible working hours and a commitment to employee well-being, we provide a rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Cleaning Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out Searles Leisure Resort's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Housekeeping Cleaning Operative, you'll be the face of the resort. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and tidy. This not only reflects your work ethic but also shows that you respect the company's standards and are ready to represent them well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Cleaning Operative
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to contribute to creating happiness for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in cleaning and customer service. We love seeing how your skills align with our mission and values at Searles Leisure Resort.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Searles Leisure Resort
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeping Cleaning Operative. Familiarise yourself with the tasks mentioned in the job description, like mopping, dusting, and maintaining cleanliness. This will help you demonstrate your knowledge and show that you're ready to jump right in.
✨Showcase Your Experience
If you've got previous cleaning experience, be prepared to talk about it! Share specific examples of how you've maintained high standards in past roles. If you have any experience with customer service, mention that too, as it's key for creating happiness for guests at Searles.
✨Emphasise Teamwork
As part of the Housekeeping team, you'll need to work well with others. Highlight your teamwork skills during the interview. Share stories that showcase your ability to collaborate and support your colleagues, as this aligns with the friendly atmosphere Searles promotes.
✨Dress the Part
First impressions matter! Make sure you arrive in professional attire that reflects the standards expected at Searles Leisure Resort. This shows that you take the opportunity seriously and are ready to represent the company well from day one.
