At a Glance
- Tasks: Engage with customers and serve food and drinks in a lively resort setting.
- Company: Join the vibrant team at Searles Leisure Resort.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Perfect for those who thrive in fast-paced environments and love customer service.
- Why this job: Be the face of our business and create memorable experiences for guests.
- Qualifications: Team player with good communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 € per year.
As a Food and Beverage Team Member you will be an enthusiastic and energetic individual and part of the wider Food & Beverage team. This role is customer focused within a fast-paced environment, the post holder will therefore have good communication skills and a passion for delivering excellent customer service. You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities:
- Engaging with the customers, providing excellent customer service.
- Serving Food and Drink, across different outlets on the resort, in line with the principles of the 8 steps of service.
- Ensure the Food & Beverage areas are prepared, clean and fully set for service as detailed by the procedure.
- Maintain a clean and tidy work area at all times.
- Assist with sorting deliveries as required.
- Follow cash handling procedures.
- To follow the relevant Company and Department Procedures and adhere to all Food Hygiene and Health & Safety requirements.
- To maintain knowledge of the complete menu including daily specials, and any special events within the establishment.
- Comply to all regulations and policies such as Data Protection Act, Health & Safety and Safeguarding, ensure a safe working environment for all staff members.
- To complete any in-house training as required and participate in team meetings.
- To act as an ambassador for the business and ensure that the Company is promoted externally on all occasions.
- To perform any other duties as required.
Key Relationships:
- F&B Front of House Team
- F&B Management
Education, Training & Experience:
- Teamwork skills and the ability to act as the public face of the business.
- Computer literate.
- Previous Experience within a similar setting desirable but training will be given.
- Food Hygiene Certificates (Desirable).
Disposition & Requirements:
- Full valid Driving Licence for UK (Desirable).
- Flexible Schedule, for Working hours.
- Maintain a professional standard of work attire.
- Standard full length black trousers or skirt, management shirt/top.
- Mid to long length hair must be neatly tied back.
- Jewellery kept to minimum, No chipped nail polish.
- Closed toe formal black shoes.
- Excellent Customer Service.
- Enthusiastic and Energetic Team Player.
- Strong Work Ethic, Organised with Good Timekeeping Skills.
- Works well in a fast-paced environment.
- Polite and well-mannered with good communication skills.
F&B Team Member employer: Searles Leisure Resort
At Searles Leisure Resort, we pride ourselves on being an exceptional employer that values our Food & Beverage Team Members as vital contributors to our vibrant work culture. With a focus on excellent customer service, we offer comprehensive training and development opportunities, ensuring that our team members grow alongside the resort. Located in a picturesque setting, our resort provides a unique environment where employees can thrive, enjoy flexible working hours, and be part of a supportive team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Searles Leisure Resort. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their F&B family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of some scenarios you might face and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to delivering excellent service.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. Remember, first impressions count, especially in the hospitality industry. A neat appearance shows that you take pride in your work and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role right from the start!
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're not just looking for a job, but that you're excited about being part of our Food & Beverage team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. If you've worked in a fast-paced environment before or have great teamwork skills, shout about it! We love seeing how you fit into our mission.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it reflects the high standards we uphold at Searles Leisure Resort.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Searles Leisure Resort
✨Know the Menu Inside Out
Make sure you’re familiar with the entire menu, including daily specials and any upcoming events. This shows your enthusiasm for the role and helps you engage with customers effectively during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your passion for delivering great service.
✨Dress to Impress
Since the role requires a professional standard of work attire, make sure you dress appropriately for the interview. Opt for smart, clean clothing that reflects the company’s standards, and pay attention to grooming details like hair and nails.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and how you handle working in a fast-paced environment. Prepare to discuss your experiences working in teams and how you contribute positively to group dynamics, as this is crucial for the F&B Team Member role.
