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- Tasks: Deliver exceptional service and assist in running the beautiful Pump Room Restaurant.
- Company: Join Searcys, the UK's oldest caterer with a rich history since 1847.
- Benefits: Enjoy 50% discounts, up to 33 days leave, and enrolment in our Champagne School.
- Why this job: Be part of a storied legacy while working in a vibrant, social environment.
- Qualifications: Excellent communication skills and a passion for food and beverage are essential.
- Other info: Flexible shifts with social hours, plus opportunities for growth and mentorship.
Searcys are looking for talented Waiter / Waitress to join our team at the Pump Room in Bath. As a waiter/waitress you will assist the floor managers in the day to day running of the restaurant. You will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink.
The Georgian Pump Room has been the social heart of Bath for more than two centuries, take a seat, enjoy an award-winning afternoon tea and sample the spa water from the fountain, whilst listening to incredible music from the Pump Room Trio or our resident pianist.
As a Waiter you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Tronc and overtime paid
We are looking for an experienced and dedicated Waiter / Waitress to assist the floor managers in the day to day running in the beautiful Pump Room Restaurant. From Afternoon Tea to a Glass of Champagne, you will deliver the same first class service to all customers.
As a Searcys waiter you will be required to run sections, understanding and delivering all guests requirements and offering seamless service, food and drink. 7 day operation, shift rotation with social hours finishing by 6pm each day.
Job Type: Full Time
Salary: £12.21 per hour plus Tronc.
Key Responsibilities:
- Provide exceptional service to our guests
- To successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
Qualifications:
- Excellent communication skills
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Passion for food and beverage
- Excellent time management
- Strong organisational skills
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
Waiter / Waitress employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and the history of the Pump Room. Knowing the dishes and drinks inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock service scenario. This will help you become more comfortable with taking orders and interacting with guests, which is crucial for a waiter/waitress.
✨Tip Number 3
Showcase your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. Searcys values a strong team dynamic, so highlighting this can set you apart.
✨Tip Number 4
Visit the Pump Room if possible to get a feel for the atmosphere and service style. This experience can provide valuable insights that you can reference during your application process, demonstrating your commitment to understanding the venue.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've provided excellent customer service, managed food and beverage delivery, or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage service. Mention specific experiences that demonstrate your ability to deliver exceptional service and work well under pressure.
Highlight Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you've effectively dealt with guest requests or collaborated with team members to enhance service quality.
Show Enthusiasm for the Role: Convey your enthusiasm for working at Searcys and the Pump Room. Mention what excites you about the opportunity and how you align with their values and commitment to exceptional service.
How to prepare for a job interview at Searcys
✨Know the Menu Inside Out
Familiarise yourself with the menu, including food and drink options. Being able to discuss the dishes confidently will impress the interviewers and show your passion for the role.
✨Demonstrate Excellent Communication Skills
As a waiter/waitress, communication is key. Practice clear and polite communication during the interview, and be prepared to discuss how you handle guest interactions and requests.
✨Show Your Team Spirit
Highlight your ability to work well in a team. Share examples of past experiences where you collaborated effectively with colleagues to ensure smooth service.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as difficult customers or busy shifts. Think of examples from your previous experience that demonstrate your problem-solving skills and customer service excellence.
