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For Companies At a Glance
- Tasks: Deliver exceptional service and assist in running the restaurant smoothly.
- Company: Join Searcys, the UK's oldest caterer with a rich history since 1847.
- Benefits: Enjoy 50% discounts, up to 33 days leave, and meals on shift.
- Why this job: Be part of a prestigious venue with a vibrant atmosphere and mentorship opportunities.
- Qualifications: Experience in hospitality and a passion for food and beverage are essential.
- Other info: Shifts end by 6 pm, allowing for a great work-life balance.
Full-time • Front of House • 44.00 Hours per week
Searcys is looking for talented Waiter / Waitress to join our team at the Pump Room in Bath. As a waiter/waitress, you will assist the floor managers in the day-to-day running of the restaurant. You will be required to run sections, understand and deliver all guests' requirements, and offer seamless service of food and drink.
The Georgian Pump Room has been the social heart of Bath for more than two centuries. Take a seat, enjoy an award-winning afternoon tea, sample the spa water from the fountain, and listen to music from the Pump Room Trio or our resident pianist.
As a Waiter, you will receive the following industry-leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (depending on role)
- Access to discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within a venue
- Tronc and overtime paid
We are seeking an experienced and dedicated Waiter / Waitress to assist the floor managers in the beautiful Pump Room Restaurant. From Afternoon Tea to Champagne, you will deliver first-class service to all customers. This is a 7-day operation with shift rotations and social hours ending by 6 pm each day.
Job Type: Full Time
Salary: £12.21 per hour plus Tronc
Key Responsibilities:
- Provide exceptional service to guests
- Participate in the delivery of all food and beverage services
- Assist in setting up the restaurant and events
- Nurture and develop new team members
- Adhere to company policies and procedures
- Coordinate with key staff to ensure consistent service in line with standards
- Handle guest requests courteously and effectively
- Work proactively and autonomously
- Work well as part of a team
- Display passion for food and beverage
- Maintain strong organizational skills
Founded in 1847, we are the oldest caterer in the UK. Working with us offers opportunities to be part of prestigious events, gain insights, and receive mentorship from experienced colleagues, all within a storied legacy. A career at Searcys provides pride and a sense of belonging, supported by our rich history and reputation.
Waiter / Waitress employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and offerings at the Pump Room. Knowing the details about the food and drinks will help you engage confidently with guests and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Being personable and demonstrating a genuine interest in providing excellent service can set you apart from other candidates.
✨Tip Number 3
Research Searcys' history and values to understand their culture better. This knowledge will allow you to align your answers and behaviour with what they value, making you a more appealing candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've provided exceptional customer service, as this is crucial for a Waiter/Waitress position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage service. Mention specific experiences that demonstrate your ability to work well in a team and handle guest requests effectively.
Highlight Key Skills: In your application, emphasise skills such as strong organisational abilities, teamwork, and a proactive approach to service. These are essential for succeeding in a fast-paced restaurant environment.
Show Enthusiasm for the Role: Express your enthusiasm for working at Searcys and the Pump Room specifically. Mention any knowledge you have about their history or reputation, which shows you’ve done your homework and are genuinely interested.
How to prepare for a job interview at Searcys
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at the Pump Room. Being able to discuss dishes, ingredients, and pairings confidently will impress the interviewers and show your enthusiasm for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle difficult situations and ensure guest satisfaction, as this is crucial for a waiter/waitress position.
✨Show Your Team Spirit
Emphasise your experience working in a team environment. Discuss how you collaborate with colleagues to ensure smooth service, as teamwork is essential in a busy restaurant setting like the Pump Room.
✨Dress to Impress
Make sure to dress smartly for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards, which is particularly important in a prestigious venue like Searcys.
