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- Tasks: Serve food and drinks at exciting events, ensuring top-notch service.
- Company: Join Searcys, the UK's oldest caterer with a rich history.
- Benefits: Enjoy 50% off at venues, up to 33 days leave, and your birthday off!
- Other info: Dynamic team environment with opportunities for growth and mentorship.
- Why this job: Be part of prestigious events and gain valuable experience in hospitality.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 25 - 30 £ per hour.
Searcys are looking for a Hospitality Assistant to join the team at one of our City Based venues. As a Hospitality Assistant, you will be responsible for providing service excellence to our customers, guests, and clients on events, conferences, and weddings.
As a Hospitality Assistant, you will receive the following industry-leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
The Hospitality Assistant will be supporting, monitoring, and serving all food and drinks to customers/clients/guests and clearing throughout the event.
Job Type: Full Time 37.5h contract
Salary: £14.80 hourly + 1.5 overtime
Monday to Friday
Responsibilities:
- Ensuring that there is clean furniture, dining tables, and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Clean and polish all cutlery and glasses/crockery for the next event.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
- To work on licensed bars serving alcoholic beverages.
- To be able to use coffee machines.
- Assist with the ordering and deliveries as required.
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
- Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
Qualifications:
- Excellent product knowledge (food/beverage)
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
Hospitality Assistant in Stoke-on-Trent employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the place where you might be working. Familiarise yourself with the layout and vibe, so you can chat about it during your conversation. It shows you're genuinely interested and ready to jump in!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Hospitality Assistant and role-play them with a friend. This will help you feel more confident when discussing how you'd handle different situations in the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Searcys and any tips they might have for you. Plus, it could give you an inside edge when it comes to your application!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll get all the latest updates on what’s happening at Searcys!
We think you need these skills to ace Hospitality Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you enjoy making events special for guests.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'service excellence' and 'team player', to show we’re on the same page about what’s important in this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant skills and experiences that make you a great fit for the Hospitality Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Searcys.
How to prepare for a job interview at Searcys
✨Know Your Stuff
Familiarise yourself with Searcys' history and values. Understanding their legacy in the hospitality industry will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Skills
Prepare to discuss your experience with food and beverage service. Be ready to share specific examples of how you've provided excellent customer care and maintained high presentation standards in previous roles.
✨Be a Team Player
Highlight your ability to work well in a team. Share instances where you've collaborated effectively with colleagues, especially in busy environments like events or conferences.
✨Dress to Impress
Since presentation is key in hospitality, make sure you dress smartly for the interview. This not only reflects your understanding of the role but also shows respect for the interview process.