At a Glance
- Tasks: Lead the Waiting Team and provide exceptional service at a prestigious restaurant.
- Company: Join Searcys, the oldest caterer in the UK, located in St Pancras International.
- Benefits: Enjoy 50% discount, up to 33 days leave, and meals on shift.
- Other info: Opportunity for career growth and mentorship from skilled colleagues.
- Why this job: Be part of London's iconic events and gain valuable experience in hospitality.
- Qualifications: Experience in waiting and a passion for delivering excellent customer service.
The predicted salary is between 34000 - 51000 £ per year.
We are looking for an experienced and dedicated Senior Waiter to lead our Waiting Team and assist with the restaurant & Champagne Bar. You will be required to run sections during restaurant service as well as assisting high end events. Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. Searcys is steeped in rich heritage and is passionate about its people, therefore offers industry leading benefits.
As a Senior Waiter / Waitress you will receive:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venues
Job Type: Full Time
Salary: £17.00 per hour
Key Responsibilities:
- Provide exceptional service to our guests
- To successfully participate in the delivery of all food and beverage services
- Take part in the setup of all events
- Nurture and develop new waiters and commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
- To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
Senior Waiter / Waitress employer: Searcys
Searcys is an exceptional employer, offering a vibrant work culture at the prestigious 10-11 Carlton House Terrace in London. With a competitive salary of £35,000 and opportunities for professional growth within the luxury events sector, employees benefit from a collaborative environment that values creativity and excellence in event planning. Join us to be part of a team that prides itself on delivering unforgettable experiences while enjoying the perks of working in one of London's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter / Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Searcys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Searcys
Don't be shy about reaching out to Searcys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Waiter / Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Searcys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Searcys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
