Senior Waiter / Waitress

Senior Waiter / Waitress

Full-Time 34000 - 51000 £ / year (est.) No working from home possible
S

At a Glance

  • Tasks: Lead the Waiting Team and provide exceptional service at a prestigious restaurant.
  • Company: Join Searcys, the oldest caterer in the UK, located in St Pancras International.
  • Benefits: Enjoy 50% discount, up to 33 days leave, and meals on shift.
  • Other info: Opportunity for career growth and mentorship from skilled colleagues.
  • Why this job: Be part of London's iconic events and gain valuable experience in hospitality.
  • Qualifications: Experience in waiting and a passion for delivering excellent customer service.

The predicted salary is between 34000 - 51000 £ per year.

We are looking for an experienced and dedicated Senior Waiter to lead our Waiting Team and assist with the restaurant & Champagne Bar. You will be required to run sections during restaurant service as well as assisting high end events. Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. Searcys is steeped in rich heritage and is passionate about its people, therefore offers industry leading benefits.

As a Senior Waiter / Waitress you will receive:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 33 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Meals provided on shift when working within one of our venues

Job Type: Full Time

Salary: £17.00 per hour

Key Responsibilities:

  • Provide exceptional service to our guests
  • To successfully participate in the delivery of all food and beverage services
  • Take part in the setup of all events
  • Nurture and develop new waiters and commis waiters
  • Adhere to all company policies and departmental procedures/trainings
  • Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
  • Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary
  • To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

Senior Waiter / Waitress employer: Searcys

Searcys is an exceptional employer, offering a vibrant work culture at the prestigious 10-11 Carlton House Terrace in London. With a competitive salary of £35,000 and opportunities for professional growth within the luxury events sector, employees benefit from a collaborative environment that values creativity and excellence in event planning. Join us to be part of a team that prides itself on delivering unforgettable experiences while enjoying the perks of working in one of London's most iconic venues.

S

Contact Details:

Searcys Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Waiter / Waitress

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local venues to chat with staff. You never know who might have a lead on that perfect Senior Waiter role!

✨Tip Number 2

Show off your skills! If you can, create a short video showcasing your service style or a unique cocktail you can make. This is a great way to stand out from the crowd and show potential employers what you bring to the table.

✨Tip Number 3

Don’t just apply – engage! When you find a job you love, reach out to the hiring manager on LinkedIn or through their website. A friendly message expressing your enthusiasm can make a huge difference and put you on their radar.

✨Tip Number 4

Prepare for the interview by practising common questions and scenarios you might face as a Senior Waiter. Think about how you would handle difficult guests or busy shifts. The more prepared you are, the more confident you'll feel when it’s time to shine!

We think you need these skills to ace Senior Waiter / Waitress

Exceptional Customer Service
Food and Beverage Knowledge
Event Setup
Team Leadership
Training and Development
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Your Experience:When you're writing your application, make sure to highlight your previous experience in the hospitality industry. We want to see how you've led teams or provided exceptional service in high-pressure environments.

Be Personable:Remember, this role is all about guest interaction! Use a friendly tone in your application to reflect your personality. We love seeing candidates who can connect with our guests and create memorable experiences.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the listing that you’ve excelled in before – it shows us you’re serious about the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find more info about our company culture there!

How to prepare for a job interview at Searcys

✨Know the Venue Inside Out

Before your interview, take some time to research St Pancras Brasserie and its history. Familiarise yourself with the menu, the Champagne Bar, and any special events they host. This shows your genuine interest in the role and helps you answer questions more confidently.

✨Showcase Your Service Skills

As a Senior Waiter, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think about how you handled difficult situations or trained new staff, as these will highlight your leadership abilities.

✨Understand the Company Culture

Searcys values its people and has a rich heritage. During the interview, express your enthusiasm for being part of a team that prioritises exceptional service and employee well-being. Share how you align with their values and how you can contribute to their legacy.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.