At a Glance
- Tasks: Serve food and drinks, ensuring guests have a fantastic dining experience.
- Company: Join Searcys, the UK's oldest caterer with a rich history since 1847.
- Benefits: Enjoy 50% off at Searcys venues, up to 33 days leave, and free meals on shift.
- Why this job: Be part of prestigious events in a stunning Georgian venue while developing your skills.
- Qualifications: Excellent communication, proactive attitude, team player, and a passion for food and drink.
- Other info: Gain insights from experienced colleagues and be part of a storied legacy in hospitality.
Full-time β’ Front of House β’ 0 Hours per week β’
Searcys are looking for Waiter/Waitress to join our Team at 116 Pall Mall.
A Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience in events. They act as the main point of contact between the customer and the establishment, contributing to a welcoming atmosphere and maintaining high service standards.
116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally de-signed by John Nash, the architect behind Marble Arch and Brighton Pavilion. This venue benefits from traditional meeting rooms to glamourous chandelier filled ballrooms.
As a Waiter you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venue
- Tronc and overtime paid
Contract : 0 Hour contract
Salary: Β£13.85 per hour + service charge after probation
Key Responsibilities:
- Provide exceptional service to our guests
- To successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guestrequests, and to refer them to the line manager, if necessary
- Hands on and proactive approach
- Able to work autonomously and as part of ateam
- Passion for food and beverage
- Strong organisational skills
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of Londonβs most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk
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Restaurant Waiter employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Restaurant Waiter
β¨Tip Number 1
Familiarise yourself with Searcys' history and values. Understanding the company's legacy and commitment to exceptional service will help you connect with the team during your interview and demonstrate your genuine interest in being part of their story.
β¨Tip Number 2
Brush up on your food and beverage knowledge. Being able to discuss menu items confidently and show a passion for the culinary experience can set you apart from other candidates, especially in a prestigious venue like 116 Pall Mall.
β¨Tip Number 3
Practice your communication skills. As a waiter, you'll be the main point of contact for guests, so showcasing your ability to engage with people and handle requests smoothly will be crucial during any face-to-face interactions.
β¨Tip Number 4
Be prepared to discuss your teamwork experience. Highlighting examples of how you've successfully worked in a team environment will resonate well, as collaboration is key in delivering excellent service at events.
We think you need these skills to ace Restaurant Waiter
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Waiter position at Searcys. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Craft a Tailored CV: Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your communication skills, ability to work in a team, and passion for food and beverage.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Searcys and how your skills align with their values and the expectations of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Searcys
β¨Showcase Your Customer Service Skills
As a waiter, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past. Highlight your ability to handle difficult situations with grace and ensure guests leave happy.
β¨Demonstrate Teamwork
Working as part of a team is crucial in a restaurant setting. Discuss your experience collaborating with others, whether in previous jobs or during group projects. Emphasise your willingness to support colleagues and contribute to a positive work environment.
β¨Know the Venue and Its History
Familiarise yourself with 116 Pall Mall and Searcys' rich history. Mentioning specific details about the venue or its significance can show your genuine interest in the role and the company, making you stand out as a candidate.
β¨Prepare for Common Interview Questions
Anticipate questions related to food and beverage service, such as how you would handle a busy shift or deal with a dissatisfied customer. Practising your responses will help you feel more confident and articulate during the interview.