Operations Manager

Operations Manager

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations at a flagship events venue, ensuring seamless event experiences.
  • Company: Join Searcys, the UK's oldest caterer, renowned for high-end hospitality since 1847.
  • Benefits: Enjoy 50% venue discounts, up to 35 days leave, and your birthday off!
  • Why this job: Be part of prestigious events, gain valuable insights, and contribute to a storied legacy.
  • Qualifications: Minimum 2 years in event management with strong organisational and communication skills.
  • Other info: Opportunity to volunteer for a charity of your choice and access to an employee assistance programme.

The predicted salary is between 36000 - 60000 Β£ per year.

Searcys are seeking an experienced and inspiring Operations Manager to lead operations at one of our flagship events venues. This is a hands-on leadership role for someone passionate about delivering seamless event experiences, exceeding client expectations, and driving commercial success.

The King\’s Fund is an independent charitable organisation working to improve health and care in England.

Searcys are proud to work alongside The Kings Fund providing high end hospitality and catering for their prestigious event calendar.

As an Operations Manager you will receive the following industry leading benefits:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 35 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Meals provided on shift when working within one of our venue
  • Annual celebration event
  • Cycle to work scheme
  • Your birthday off to celebrate in style
  • A day off to volunteer / give back to the charity of your choice
  • The Operations Manager will be working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of events spaces, will also lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.

    Job Type: Full Time(45h)

    Salary: Β£38,000

    Responsibilities:

  • Working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of events spaces across London.
  • To lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.
  • To ensure events are set up as required by the event sheets.
  • Ensure events are delivered on time as required by the event sheets.
  • Attend and have active input to daily and weekly event operations meetings.
  • To work closely with the teams to deliver effective rostering that hit the appropriate labour ratio targets whilst enough resource to deliver the best available sales and service standards.
  • To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
  • Conducts short- and long-term planning and management for events and sales.
  • Develops and recommend the budget, marketing plans, and objectives and manages within those approved plans.
  • To ensure effective stock management, to complete a full stock take monthly and to ensure appropriate levels of stock are kept to not loose potential sales.
  • Maintains or exceeds budgeted sales and profits in all event areas.
  • Recommends, develops, and implements effective marketing plans for generating event revenues.
  • Evaluates each piece of event business to ensure business can be properly serviced.
  • Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.
  • Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
  • To assist in the recruitment, development and training of our team.
  • Coach employees to reflect company service standards and procedures.
  • Minimum 2 years experience in event management
  • Thorough understanding of the event and meeting management process – conception to completion
  • Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
  • Meticulous organizational abilities; high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Excellent strategic thinking and critical reasoning skills
  • Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble
  • We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

    A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

    Operations Manager employer: Searcys

    Searcys is an exceptional employer, offering a vibrant work culture that values creativity and collaboration within the prestigious events sector. As an Operations Manager, you will enjoy industry-leading benefits, including generous annual leave, opportunities for personal growth, and the chance to contribute to meaningful charitable initiatives, all while being part of London's rich hospitality legacy.
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    Contact Detail:

    Searcys Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Operations Manager

    ✨Tip Number 1

    Familiarise yourself with the specific events and venues that Searcys operates. Understanding their unique offerings and client expectations will help you demonstrate your passion for delivering exceptional event experiences during any discussions.

    ✨Tip Number 2

    Network with professionals in the events industry, especially those who have experience with high-end hospitality. Attend relevant events or join online forums to connect with others who can provide insights or even referrals to help you stand out.

    ✨Tip Number 3

    Prepare to discuss your previous experiences in event management in detail. Be ready to share specific examples of how you've successfully led teams, managed budgets, and exceeded client expectations in past roles.

    ✨Tip Number 4

    Showcase your leadership style and how you motivate teams. Think about ways you can illustrate your ability to coach and develop staff, as this is a key aspect of the Operations Manager role at Searcys.

    We think you need these skills to ace Operations Manager

    Event Management
    Leadership Skills
    Budget Management
    Stock Management
    Communication Skills
    Organisational Skills
    Problem-Solving Skills
    Team Development
    Customer Relationship Management
    Strategic Thinking
    Time Management
    Attention to Detail
    Adaptability
    Creative Thinking

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in event management and operations. Focus on your leadership skills, ability to manage multiple projects, and any specific achievements that demonstrate your capability to exceed client expectations.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional event experiences. Mention your understanding of the event management process and how your skills align with the responsibilities outlined in the job description.

    Highlight Relevant Experience: In your application, emphasise your minimum two years of experience in event management. Provide examples of successful events you have managed, focusing on your role in planning, execution, and team leadership.

    Showcase Your Soft Skills: The role requires excellent communication and organisational skills. Use your application to demonstrate these abilities through specific examples, such as how you've effectively led teams or resolved challenges during events.

    How to prepare for a job interview at Searcys

    ✨Showcase Your Event Management Experience

    Be prepared to discuss your previous experience in event management. Highlight specific events you've managed, the challenges you faced, and how you overcame them. This will demonstrate your ability to handle the responsibilities of the Operations Manager role.

    ✨Demonstrate Leadership Skills

    As this role involves leading a team, be ready to share examples of how you've successfully led teams in the past. Discuss your approach to coaching and developing team members, as well as how you ensure high service standards are met.

    ✨Understand the Company and Its Values

    Research Searcys and The King's Fund to understand their mission and values. Be prepared to explain why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and commitment.

    ✨Prepare Questions for the Interviewers

    Have a list of thoughtful questions ready to ask during the interview. Inquire about the company culture, expectations for the role, and opportunities for professional development. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

    Operations Manager
    Searcys
    Location: London
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    S
    • Operations Manager

      London
      Full-Time
      36000 - 60000 Β£ / year (est.)
    • S

      Searcys

      200-500
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