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- Tasks: Assist in delivering top-notch service and support the restaurant manager at a prestigious venue.
- Company: Join Searcys, the UK's oldest caterer with a rich history and reputation.
- Benefits: Enjoy 50% discounts, up to 38 days leave, and your birthday off!
- Why this job: Be part of London's elite events and gain valuable hospitality experience.
- Qualifications: Excellent communication, time management, and customer care skills required.
- Other info: Dynamic role with opportunities for growth and mentorship in a storied legacy.
The predicted salary is between 13 - 16 £ per hour.
Searcys are looking for a Runner to work in our prestigious venue 116 Pall Mall - Institute of Directors. As a Runner you will assist the restaurant manager to deliver seamless service to all areas of the department, serving guests to the highest standard and according to Searcy’s procedures and policies.
As a Runner you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venue
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
Contract: 0 Hour contract
Salary: £13.85 per hour + service charge after probation
The Runner will be supporting and monitoring and serving all food and drinks to customers/clients/guests and clearing throughout service.
Responsibilities:
- To run food and drinks from kitchen or pantry to the guests in the Lounge or any area of the building specified by the manager
- To clear tables and maintain cleanliness of all areas, front and back of house
- To set up room and replenish stations according to department procedures and manager instructions
- To support waiters on other reasonable tasks as deemed necessary
- To welcome customers on arrival, greeting them in a friendly and hospitable manner
- To deliver exceptional customer service to all clients, ensuring a high level of customer satisfaction
- Establish and maintain good relationships with all clients
- Abide by company policies and departmental procedures/trainings
- Takes customers' orders for food and drink and prepare hot beverages (coffees/teas) and/or deliver them, whenever necessary and instructed by line manager
- Be able to make constructive suggestions to client’s requests in order to improve service and daily sales - upsell
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
Runner in London employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with 116 Pall Mall and its layout. This will help you navigate quickly during busy shifts and impress your managers with your knowledge.
✨Tip Number 2
Practice your communication skills. As a Runner, you'll be interacting with guests and team members constantly. Being friendly and approachable can make a huge difference in delivering exceptional service.
✨Tip Number 3
Show initiative! If you see a task that needs doing, jump in and help out. Whether it's clearing tables or assisting waiters, being proactive will showcase your dedication and teamwork.
✨Tip Number 4
Apply through our website! We want to see your application and get you on board. Plus, it’s a great way to stay updated on any new opportunities at Searcys.
We think you need these skills to ace Runner in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Runner position at Searcys. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to delivering that seamless service we pride ourselves on.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role – remember, we’re looking for excellent communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Searcys
✨Know the Venue
Before your interview, do a bit of research on 116 Pall Mall and its history. Understanding the venue's significance and its offerings will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Runner, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to deliver the high standards Searcys expects.
✨Practice Teamwork Scenarios
Since the role requires being a supportive team player, think of situations where you successfully collaborated with others. Be ready to discuss how you handle teamwork and support your colleagues during busy shifts.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is crucial for a role at Searcys.
