At a Glance
- Tasks: Provide top-notch service at events and ensure everything runs smoothly.
- Company: Join Searcys, a leader in hospitality with a rich history.
- Benefits: Enjoy 50% off at venues, up to 35 days leave, and your birthday off!
- Other info: Flexible hours with opportunities for growth and fun team events.
- Why this job: Be part of exciting events and make guests feel special every day.
- Qualifications: Great communication skills and a passion for customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
Searcys are looking for a Hospitality Assistant to join the team at RICS. As a Hospitality Assistant, you will be responsible for providing service excellence to our customers, guests, and clients at events and conferences.
The Royal Institution of Chartered Surveyors (RICS) is the world's leading professional body for qualifications and standards in land, property, infrastructure, and construction. Through its respected global standards, leading professional progression, and trusted data and insight, RICS promotes and enforces the highest professional standards in the development and management of land, real estate, construction, and infrastructure.
As a Hospitality Assistant, you will receive the following industry-leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 35 days annual leave (depending on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
The Hospitality Assistant will be supporting, monitoring, and serving all food and drinks to customers/clients/guests and clearing throughout the event.
Job Type: 0 hours contract
Salary: £14.80 hourly
Responsibilities include:
- Ensuring that there is clean furniture, dining tables, and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Clean and polish all cutlery and glasses/crockery for the next event.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
- To work on licensed bars serving alcoholic beverages.
- To be able to use coffee machines.
- Assist with the ordering and deliveries as required.
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
- Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
Qualifications:
- Excellent product knowledge (food/beverage)
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
Hospitality Assistant (Monday to Friday) – London, England employer: Searcys
Searcys is an exceptional employer, offering a vibrant work culture in the heart of London where hospitality excellence is celebrated. With industry-leading benefits such as up to 35 days of annual leave, a unique Champagne School, and opportunities for personal growth, employees are encouraged to thrive both professionally and personally. Join us at RICS, where your contributions to events and conferences will be valued, and enjoy a supportive environment that prioritises employee well-being and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (Monday to Friday) – London, England
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Searcys and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant (Monday to Friday) – London, England
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Searcys that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Searcys.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Searcys get a sense of who you are beyond your experience!
How to prepare for a job interview at Searcys
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Searcys and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
