Deputy General Manager - Windsor in London

The Guards Polo Club is an English polo club in Windsor, Berkshire. Founded by HRH Prince Philip, The Duke of Edinburgh, in 1955, Guards Polo Club not only retains its coveted Royal connections but hosts some of the sport's most famous tournaments, including the world-class Cartier Queen's Cup tournament.

As a Deputy General Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependent on job role)
• Enhanced Maternity and Paternity Leave
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Meals are provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice
• A wide selection of Searcys ibelong Events.

As a Deputy General Manager you will be a key leader in the organisation, responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have a proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team.

Key Responsibilities:

• To set an annual budget in line with company targets and to deliver forecasts and yearly targets.
• To monitor monthly and quarterly targets whilst ensuring that you're on track for delivering full year targets.
• To set the strategic plans for driving profitable sales and improving standards.
• To recruit, motivate, develop and manage the talents within the venue.
• To ensure that all aspects of client and company expectations are communicated to all levels across the venue.
• To build and maintain a solid and professional relationship with the client and other key stakeholders.
• To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately.
• To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures.
• To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual.

Qualifications:

• 5 years' industry experience in upmarket brands; at least 2 years' experience as General Manager.
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies.
• Experience of managing, hiring and mentoring a team.
• Pre-Opening experience would be advantageous.
• Strong process orientation; Strong Leadership abilities and organizational skills; Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals.
• Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
• Outstanding PR and social integration skills to develop strong guest relations.

We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.