At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences at a prestigious venue.
- Company: Join Searcys, the oldest caterer in the UK, at the National Portrait Gallery.
- Benefits: Enjoy 50% discount, up to 35 days leave, and unique perks like your birthday off.
- Other info: Gain insights from experienced colleagues and enjoy excellent career growth opportunities.
- Why this job: Be part of a storied legacy in hospitality and make a real impact.
- Qualifications: 3 years in a leadership role within upscale dining and strong team management skills.
The predicted salary is between 55000 - 55000 £ per year.
Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role - it's an opportunity to be part of something truly special. As Assistant General Manager, you'll be at the heart of the operation, bringing energy, leadership, and passion to every service. You'll work side-by-side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast-paced, high-profile environment.
As an Assistant General Manager you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 35 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Annual celebration event
- Cycle to work scheme
- A day off to volunteer / give back to the charity of your choice
- Your birthday off to celebrate in style
Salary: 55,000
45 hrs per week
Sunday to Tuesday daytime only
Wednesday to Saturday lunch and dinner service.
Key Responsibilities
- Lead and inspire FOH staff to consistently deliver attentive, polished service
- Ensure smooth daily operations including service flow, reservations, and guest satisfaction
- Support hiring, training, and ongoing development of team members
- Maintain high standards of cleanliness, safety, and compliance
- Assist with inventory control, cost management, and budgeting
- Monitor and address guest feedback with professionalism and urgency
- Uphold brand values and culture while fostering a positive team environment
- Act as MOD (Manager on Duty) and make high-level decisions in GM's absence
Qualifications
- 3 years of experience in a leadership role within an upscale or fine dining environment
- Deep understanding of hospitality standards, service etiquette, and guest relations
- Strong leadership, communication, and organisational skills
- Proven ability to manage, mentor, and motivate a high-performing team
- Experience with POS systems, reservation platforms
- Professional appearance and demeanor; calm under pressure
- Availability to work evenings, weekends, and holidays as required
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
Assistant General Manager - London employer: Searcys
Searcys offers an exceptional work environment at the iconic National Portrait Gallery, where you can thrive as an Assistant General Manager. With industry-leading benefits, a commitment to employee development, and a vibrant team culture, you'll be part of a legacy that celebrates excellence in hospitality. Join us to not only advance your career but also to contribute to memorable dining experiences in one of London's most prestigious venues.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Searcys. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Searcys and the National Portrait Gallery. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've inspired teams or handled challenging situations in the past. This is your chance to demonstrate that you can bring energy and passion to the role.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you're enthusiastic about the position and keen to join the Searcys family.
We think you need these skills to ace Assistant General Manager - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team at the National Portrait Gallery and what makes you a perfect fit for this dynamic environment.
Tailor Your CV:Make sure your CV is tailored specifically for the Assistant General Manager position. Highlight your relevant experience in upscale dining and leadership roles, and don’t forget to mention any specific achievements that demonstrate your ability to drive operational excellence.
Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your written application. Share your unique experiences and how they’ve shaped your approach to hospitality and team leadership.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re serious about wanting to join the Searcys family!
How to prepare for a job interview at Searcys
✨Know the Venue Inside Out
Before your interview, take some time to research the National Portrait Gallery and Searcys. Familiarise yourself with their values, the dining experience they offer, and any recent news or events. This will show your genuine interest and help you connect your answers to their mission.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed staff. Highlight specific situations where your leadership made a difference in service quality or team morale.
✨Demonstrate Your Guest Relations Expertise
Be ready to discuss how you handle guest feedback and ensure satisfaction. Think of instances where you've turned a negative experience into a positive one. This will illustrate your commitment to exceptional service and your ability to maintain high standards under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, challenges the venue is currently facing, or opportunities for growth within Searcys. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
