Hospitality Team Leader

London Full-Time No home office possible

Searcys are looking for a Hospitality Team Leader to join the team at The King's Fund. As a Hospitality Team Leader for Searcys, you will be responsible for the overall co-ordination of an event, supporting the Managers and coordinating the team during the event. The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The King's Fund providing high-end hospitality and catering for their prestigious event calendar.

Benefits:

50% discount across Searcys venues
Enrolment into the Searcys pension scheme
Up to 35 days annual leave (dependant on job role)
Access to everyday discounts and communication portal
Employee assistance programme
Enrolment into Searcys Champagne School
Meals provided on shift when working within one of our venues
Annual celebration event
Cycle to work scheme
Your birthday off to celebrate in style
A day off to volunteer / give back to the charity of your choice

Job Description:

The Hospitality Team Leader will be working as part of an exciting events team to deliver the food & beverage and event operations at a large selection of event spaces.

Job Type: Part Time - 8 Hours

Hourly Rate: £13.65ph

Responsibilities:

To plan, organise and deliver a successful operation of all meetings in our Business Centre and Training Academy with the assistance of the relevant department heads.
To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards.
To meet and greet all customers and run through all info related to their meetings, such as timings, menus, and dietary requirements.
To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside the retail manager.
To assist in the development of the waiting team, ensuring adherence to standards laid down by the management team and providing training as required, especially in food and beverage service.
To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc., within the areas of responsibility.
To ensure that all staff present themselves correctly dressed for duty and are well-groomed while on duty.
To deal effectively and courteously with customer complaints, and refer all complaints to the line manager if necessary.
To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues, reporting to the line manager.
To ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock takes.

Qualifications:

Excellent product knowledge (food/beverage).
Experience in meetings/business centre service.
Lead by example, always acting in a professional manner.
Excellent communication skills.
Responds quickly to drive business through periods of low demand.
Takes the initiative.
Excellent time management.
Supportive / Team player.
Strong presentation skills.
Experience in supervising and leading a team.
Excellent customer service skills.

We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.