Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at a prestigious law firm.
- Company: Join Searcys, London's oldest caterer with a rich history since 1847.
- Benefits: Enjoy 50% venue discounts, up to 38 days leave, and your birthday off!
- Why this job: Be part of a dynamic team, learn from the best, and make lasting connections.
- Qualifications: 2+ years in people management and excellent food and beverage knowledge required.
- Other info: Work Monday to Friday in the vibrant City of London.
The predicted salary is between 28000 - 36000 £ per year.
Searcys is seeking a Hospitality Supervisor to work in one of its City-based venues. The client at this venue is a globally renowned law firm. This role is based on a B&I contract near Barbican.
As a Hospitality Supervisor, you will receive industry-leading benefits, including:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days of annual leave (depending on the role)
- Access to discounts and communication portals
- Employee assistance programme
- Meals provided on shift when working within a venue
- Cycle to work scheme
- Your birthday off
- A day off to volunteer or give back to a charity of your choice
You will work closely with the Hospitality Manager, supporting the operations team, chefs, and sales staff to deliver flawless service and exceptional food and drinks. The role involves building strong client relationships, understanding their needs, and executing details with quality and a human touch. This position is Monday to Friday, on-site in the City of London.
Job Details:
- Full-time, 40 hours per week
- Salary: £32,000, with overtime paid at x1.5
Key Responsibilities:
- Ensure successful delivery of events
- Train staff and casual labour as needed
- Monitor departmental standards and report concerns
- Liaise with kitchen, events, reception, and other departments to ensure standards
- Meet clients, ensure event requirements are met, and communicate changes
- Handle customer complaints courteously and escalate if necessary
- Conduct safety and maintenance checks and report issues
- Adhere to in-house accounting policies and monitor stock
- Ensure compliance with cash handling procedures and report discrepancies
- Monitor staff timesheets for accuracy
Minimum 2 years of people management experience. Excellent product knowledge (food and beverage). Experience in managing large events and dinners. Lead by example with professionalism. Show initiative and be a team player. Provide excellent customer care.
Joining Searcys means being part of London's oldest caterer, established in 1847, offering opportunities to work at prestigious events and learn from experienced colleagues. Our rich history and reputation foster pride and belonging.
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with Searcys' history and values. Understanding our legacy and commitment to exceptional service will help you connect with the team during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in managing events or working in similar roles. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events or led teams in the past. Highlighting your people management skills and ability to handle customer complaints will show that you're ready for the challenges of this role.
✨Tip Number 4
Research the law firm that Searcys is partnering with. Understanding their culture and expectations can help you tailor your approach and demonstrate how you can meet their needs as a Hospitality Supervisor.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and people management. Emphasise any roles where you've successfully delivered events or trained staff, as these are key responsibilities for the Hospitality Supervisor position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and customer service. Mention specific examples of how you've built strong client relationships and handled customer complaints effectively, showcasing your ability to meet the needs of clients.
Highlight Relevant Skills: Clearly outline your skills related to food and beverage knowledge, event management, and team leadership. Use bullet points to make this information easy to read and ensure it aligns with the job description provided by Searcys.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Searcys
✨Know the Venue and Client
Before your interview, research Searcys and the specific venue you'll be working at. Understand the client’s profile, in this case, a globally renowned law firm, and think about how you can tailor your service to meet their expectations.
✨Demonstrate Leadership Skills
As a Hospitality Supervisor, showcasing your people management experience is crucial. Prepare examples of how you've successfully led teams, trained staff, and handled challenges in previous roles to illustrate your leadership capabilities.
✨Highlight Event Management Experience
Since the role involves managing large events, be ready to discuss your past experiences with event planning and execution. Share specific examples of successful events you've overseen, focusing on your attention to detail and ability to adapt to changes.
✨Emphasise Customer Care
Customer care is key in hospitality. Prepare to discuss how you've handled customer complaints and ensured satisfaction in previous roles. Highlight your approach to building strong client relationships and delivering exceptional service.
