At a Glance
- Tasks: Serve food and drinks, ensuring top-notch service at events and the café.
- Company: Join Searcys, a historic caterer with a legacy of excellence in hospitality.
- Benefits: Enjoy 50% venue discounts, up to 38 days off, and your birthday off!
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Be part of prestigious events and gain valuable experience in hospitality.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13.5 - 16.5 £ per hour.
- Hospitality Assistant – London, England
- Company Description
Searcys are looking for Hospitality Assistant to join the team at The King’s Fund.
As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients on our day time Cafe and events.
The King’s Fund is an independent charitable organisation working to improve health and care in England.
Searcys are proud to work alongside The King’s Fund providing high end hospitality and catering for their prestigious event calendar.
- As a Hospitality Assistant you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venue
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
Job Description
The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event and support the Cafe.
Job Type
- zero hours Contract
- Cafe and events
Responsibilities
- Monitoring and serving all food and drinks to customers/clients/guests, ensuring all service is efficient, professional and of the highest quality, while maintaining a genuine and positive demeanour throughout the event and clearing service areas as required.
- Ensuring that there is clean furniture, dining tables and chairs available for guests, maintaining high presentation standards and ensuring hospitality rooms, catering storage areas and service spaces are left clean and tidy.
- Clean and polish all cutlery, glasses and crockery for future events.
- To set up, prepare and serve hospitality requirements in multiple styles, from coffee meetings to banquet dinners, ensuring all food, beverages and service items are available and reporting shortages to your line manager.
- To be able to work without supervision, take initiative over duties and tasks and carry out any other reasonable duties as required by management.
- To work on licensed bars serving alcoholic beverages.
- To be able to use coffee machines.
- Ensuring that any linen and equipment hired for an event is counted and packed away for collection after the event.
- Promote good teamwork and work in a friendly, efficient manner.
- To attend all training and development courses as requested by Searcys.
- To be confident in communications and interactions with all guests and clients.
- To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, COSHH regulations, and all Company and Client policies and procedures.
- To always represent Searcys in a professional manner through your behaviour, appearance and knowledge.
Qualifications
- Excellent product knowledge (food/beverage)
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
- Additional Information
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at www. searcys. co. uk.
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Hospitality Assistant – London, England employer: Searcys
Searcys is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. Located at the Honourable Artillery Company in Greater London, employees benefit from a supportive team environment, generous annual leave, and discounts across Searcys venues, making it an ideal place for those seeking meaningful growth in the fine dining sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant – London, England
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality Assistant – London, England
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Searcys
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Searcys. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
