At a Glance
- Tasks: Lead the Waiting Team and provide exceptional service at high-end events.
- Company: Join Searcys, Britain's oldest catering brand, known for iconic venues and diverse culture.
- Benefits: Enjoy 50% discounts, up to 30 days leave, and meals during shifts.
- Why this job: Be part of a dynamic team in a stunning London landmark with a passion for hospitality.
- Qualifications: Must be proactive, organised, and passionate about food and beverage.
- Other info: Valid right to work in the UK is required.
The predicted salary is between 28800 - 43200 £ per year.
Full-time Front of House Position at The Gherkin. The Gherkin is an iconic London landmark located in the heart of The City of London, offering stunning views from levels 37 to 40. Our venue hosts corporate events, weddings, private dining, and weekend service at the Helix Restaurant and Iris Bar, renowned for delicious food, Champagne, and cocktails.
As a Headwaiter/Headwaitress, you will lead our Waiting Team, assist with service during events and private dinners, and manage sections during restaurant service, including high-end events.
Benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 30 days annual leave (depending on role)
- Access to discounts and communication portal
- Employee assistance programme
- Meals provided on shift (venue dependent)
- Tronc and overtime paid
Applicants must have valid right to work in the UK!
Key Responsibilities:
- Provide exceptional guest service
- Participate in food and beverage service delivery
- Assist in event setup
- Mentor and develop new wait staff
- Follow company policies and procedures
- Coordinate with team members to ensure service standards
- Handle guest requests courteously and refer to managers if needed
- Adhere to health, safety, and legislative guidelines
Qualifications:
- Proactive and hands-on approach
- Ability to work independently and as part of a team
- Passion for food and beverage
- Strong organizational skills
Searcys, established in 1847, is Britain’s oldest catering and restaurant brand, known for Champagne Bars, restaurants, and event venues across iconic locations. We value individuality and diversity, which are fundamental to our success. If you are passionate about hospitality and seek a dynamic environment, we invite you to join our team!
Headwaiter / Headwaitress employer: Searcys
Contact Detail:
Searcys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Headwaiter / Headwaitress
✨Tip Number 1
Familiarise yourself with The Gherkin and its offerings. Understanding the venue's unique features, such as its stunning views and high-end service, will help you demonstrate your enthusiasm and knowledge during any interviews or networking opportunities.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in fine dining or event management. Attend industry events or join relevant online groups to connect with others who might provide insights or referrals for the Headwaiter/Headwaitress position.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience where you mentored or trained staff. Highlighting your ability to lead a team effectively will be crucial for this role, so prepare examples that illustrate your proactive approach.
✨Tip Number 4
Research the latest trends in food and beverage service, particularly in high-end settings. Being knowledgeable about current trends can set you apart from other candidates and show your passion for the industry during discussions with potential employers.
We think you need these skills to ace Headwaiter / Headwaitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Headwaiter/Headwaitress position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in the hospitality industry. Emphasise any leadership roles, event management experience, and your ability to provide exceptional guest service.
Write a Strong Cover Letter: In your cover letter, express your passion for food and beverage and your proactive approach to service. Mention specific examples of how you've successfully led a team or managed high-end events in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Searcys
✨Showcase Your Passion for Hospitality
During the interview, make sure to express your enthusiasm for the hospitality industry. Share experiences that highlight your love for food and beverage service, as well as any memorable moments from previous roles that demonstrate your commitment to exceptional guest service.
✨Demonstrate Leadership Skills
As a Headwaiter/Headwaitress, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully mentored or developed staff in the past. This will show that you can manage a team effectively while maintaining high service standards.
✨Familiarise Yourself with The Gherkin
Research The Gherkin and its offerings before the interview. Understanding the venue's unique features, such as its events and dining options, will allow you to speak knowledgeably about how you can contribute to its success and enhance the guest experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle guest requests or complaints. Think of specific scenarios from your past experiences where you successfully resolved issues, as this will demonstrate your proactive approach and ability to work under pressure.