Front of House Receptionist & Guest Service Pro
Front of House Receptionist & Guest Service Pro

Front of House Receptionist & Guest Service Pro

Full-Time 32240 - 32240 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Welcome guests, manage reservations, and ensure smooth check-in/check-out.
  • Company: Searcys at St Pancras International Station, a vibrant hospitality venue.
  • Benefits: Earn £15.50 per hour, enjoy flexible hours, and 50% venue discounts.
  • Other info: Enjoy up to 33 days annual leave and a fun work environment.
  • Why this job: Join a dynamic team and create memorable experiences for guests.
  • Qualifications: 1 year of front of house experience and strong customer service skills.

The predicted salary is between 32240 - 32240 £ per year.

Searcys at St Pancras International Station is looking for a dedicated Receptionist for full-time employment. The role entails greeting guests, managing reservations, and ensuring proper check-in/check-out procedures.

Candidates should have at least 1 year of front of house experience, excellent communication and customer service skills.

The hourly rate is £15.50, with flexible work hours from 9 am to 11 pm. Benefits include a 50% discount across venues and up to 33 days annual leave.

Front of House Receptionist & Guest Service Pro employer: Searcys

Searcys at St Pancras International Station is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With flexible working hours, generous benefits including a 50% discount across venues and up to 33 days of annual leave, employees enjoy a rewarding balance between work and personal life in a bustling location that attracts diverse guests.
S

Contact Detail:

Searcys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Receptionist & Guest Service Pro

✨Tip Number 1

Make sure you know the ins and outs of Searcys! Research their values, menu, and what makes them unique. This way, when you walk in for your interview, you can show off your enthusiasm and knowledge about the company.

✨Tip Number 2

Practice your communication skills! As a Front of House Receptionist, you'll be the face of the venue. Role-play with a friend or family member to get comfortable with greeting guests and handling reservations like a pro.

✨Tip Number 3

Dress to impress! First impressions matter, especially in customer service. Choose an outfit that reflects professionalism while still being comfortable enough for a busy day at the station.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front of House Receptionist & Guest Service Pro

Front of House Experience
Guest Service Skills
Reservation Management
Check-in/Check-out Procedures
Communication Skills
Customer Service Skills
Time Management
Flexibility

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your front of house experience in your application. We want to see how your past roles have prepared you for greeting guests and managing reservations like a pro!

Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and keep it professional, but let your personality shine through!

Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect why you’re a perfect fit for Searcys at St Pancras. Mention specific skills that match the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Searcys

✨Know the Venue

Before your interview, take some time to research Searcys at St Pancras International Station. Familiarise yourself with their services, atmosphere, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Customer Service Skills

As a Front of House Receptionist, excellent customer service is key. Prepare examples from your past experience where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role effectively.

✨Practice Common Interview Questions

Think about common questions you might be asked, such as how you would handle a busy check-in period or a dissatisfied guest. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more composed and professional.

✨Dress the Part

First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview to reflect the standards of Searcys. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to guests.

Front of House Receptionist & Guest Service Pro
Searcys

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>