Floor Manager, Conference & Banqueting
Location: 30 Euston Square, NW1 2FB, London
Job Type: Full Time, 45 hours per week
Hourly Rate: £15.65
Overview
Searcys at 30 Euston Square is looking for a C&B Floor Manager to collaborate with the Operations management team to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations.
Benefits
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Birthday off, to celebrate in style
- A day of volunteering to support a charity of your choice
Key Responsibilities
- Plan, organise and deliver a successful operation of conferences, banquets and other areas within the events department with the assistance of relevant department heads – with a focused direction on the internal operation of the building.
- Liaise with key personnel, including events and sales departments, to deliver service that meets and exceeds client expectations.
- Brief the events team on all aspects of the business and oversee the running of all events, working lunches and dining.
- Meet clients on arrival, ensuring the event meets their requirements and that any on‑the‑day changes are communicated to relevant parties.
- Train staff to operate in accordance with department standards, including any casual labour that may be required.
- Coordinate with kitchen, events, reception and other departments to ensure food and service provision is consistent and aligns with pre‑agreed menu/standards.
- Monitor that all staff present themselves appropriately dressed for duty and remain well groomed whilst on duty.
Qualifications
- Minimum 1 year experience in people management.
- Excellent product knowledge (food/beverage).
- Experience in running large events and dinners.
- Leads by example by always acting professionally.
- Excellent communication skills.
- Takes initiative.
- Excellent time management.
- Supportive / Team player.
- Strong presentation skills.
- Excellent customer care skills.
