At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join Searcys, the UK's oldest caterer with a rich history in hospitality.
- Benefits: Enjoy 50% off at Searcys venues, up to 38 days leave, and your birthday off!
- Other info: Flexible hours with predominantly daytime shifts and opportunities for career growth.
- Why this job: Be part of prestigious events and gain valuable insights from experienced colleagues.
- Qualifications: Great customer care skills and a positive attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Searcys are looking for a Cafe Assistant to join the team at the National Army Museum. As a Cafe Assistant, you will be responsible for providing service excellence to our guests and clients in our daytime Café.
The National Army Museum welcomes visitors to learn about the Battle of Waterloo and all that being a soldier entails. The museum has fascinating military artefacts in contemporary light-filled spaces, with spectacular views of Sir John Soane’s Grade II listed stables and the Royal Chelsea Hospital.
As a Cafe Assistant, you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venues
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
The Cafe Assistant will be supporting, monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event while supporting the Cafe.
Job Type: 0 hours Contract, predominantly working days Fridays, Saturdays and Sundays with occasional evening shifts.
Responsibilities:
- Clean and polish all cutlery and glasses/crockery for the next event
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner
- Work without supervision and take initiative over duties and tasks without being directed
- Serve our guests with a genuine and positive demeanour; all service should be efficient and of the highest quality
- Work on licensed bars serving alcoholic beverages
- Use coffee machines
- Assist with deliveries as required
- Prepare all hospitality requirements ensuring all items are available and report any shortages to your line manager
- Ensure that any linen hired and equipment hired for an event is counted and packed away for collection after the event
- Excellent product knowledge (food/beverage)
- Take the initiative
- Be a supportive team player
- Exhibit excellent customer care skills
We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
Cafe Assistant employer: Searcys
Searcys is an exceptional employer, offering a unique opportunity to work at the National Army Museum, where you can be part of a historic venue while providing outstanding service in a vibrant café environment. With industry-leading benefits such as generous annual leave, a cycle to work scheme, and the chance to celebrate your birthday off, Searcys fosters a supportive work culture that prioritises employee well-being and growth. Join us to gain invaluable experience in the hospitality sector, surrounded by a team dedicated to excellence and a legacy that dates back to 1847.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with the National Army Museum and its offerings. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the place.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that friendly demeanour. Remember, as a Cafe Assistant, making guests feel welcome is key!
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at events. They might give you insider tips or even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for the interview! Prepare answers for common questions and think of examples that showcase your initiative and teamwork. Show them you’re the supportive player they need in their cafe!
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the café environment. A bit of charm goes a long way!
Tailor Your Application:Make sure to tailor your application specifically for the Café Assistant role at Searcys. Highlight any relevant experience you have in customer service or food and beverage, and connect it back to what we do at the National Army Museum.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about Searcys and our history there!
How to prepare for a job interview at Searcys
✨Know Your Menu
Familiarise yourself with the food and drink offerings at Searcys. Being able to discuss menu items confidently will show your genuine interest in the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Cafe Assistant role.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you supported colleagues or took the initiative to help out during busy times, as teamwork is key in a café environment.
✨Dress the Part
Make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the role, which is especially important in the hospitality industry.
