At a Glance
- Tasks: Provide exceptional service at events and ensure a memorable experience for guests.
- Company: Join Searcys, the oldest caterer in the UK with a rich history.
- Benefits: Enjoy 50% venue discounts, up to 34 days leave, and your birthday off!
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Be part of prestigious events and gain valuable insights from experienced colleagues.
- Qualifications: Strong communication skills and a passion for customer care are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Searcys are looking for a Hospitality Assistant to join the team at the Pump Room in Bath. As a Hospitality Assistant, you will be responsible for providing service excellence to our guests and clients on our events.
The Hospitality Assistant will be supporting, monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.
Responsibilities:
- Clean and polish all cutlery and glasses/crockery for the next event.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- Work without supervision and take initiative over duties and tasks without being directed.
- Serve our guests with a genuine and positive demeanour.
- Ensure all service is efficient and of the highest quality.
- Work on licensed bars serving alcoholic beverages.
- Use coffee machines.
- Assist with deliveries as required.
- Prepare all hospitality requirements ensuring all items are available and report any shortages to your line manager.
- Ensure that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
Qualifications:
- Excellent product knowledge (food/beverage).
- Excellent communication skills.
- Takes the initiative.
- Excellent time management.
- Supportive / Team player.
- Strong presentation skills.
- Excellent customer care skills.
A career at Searcys means you are part of something special, we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
Hospitality Assistant - Bath employer: Searcys
Searcys is an exceptional employer, offering a vibrant work culture at the historic 116 Pall Mall in London, where you can be part of a prestigious legacy in the hospitality industry. With industry-leading benefits such as generous annual leave, a supportive employee assistance programme, and opportunities for professional growth through initiatives like the Searcys Champagne School, we prioritise your well-being and career development. Join us to experience a fulfilling role as a People Coordinator, where your contributions will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Bath
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality Assistant - Bath
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Searcys
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Searcys. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
