Assistant General Manager

Full-time • Front of House • 45.00 Hours per week •

Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery.

This is more than just a management role — it’s an opportunity to be part of something truly special.

As Assistant General Manager , you’ll be at the heart of the operation, bringing energy, leadership, and passion to every service. You’ll work side‐by‐side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast‐paced, high‐profile environment.

We are proud to be home to the extraordinary Portrait Restaurant , created in collaboration with Michelin‐starred chef Richard Corrigan. Since opening, we’ve earned a reputation for delivering world‐class food and drink , quickly becoming one of London’s must‐visit dining destinations .

As an Assistant General Manager you will receive the following industry leading benefits:

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave (dependent on job role)

Access to everyday discounts and communication portal

Employee assistance programme

Cycle to work scheme

A day off to volunteer / give back to the charity of your choice

Your birthday off to celebrate in style

Sundays to Tuesdays daytime only; Wednesdays to Saturdays lunch and dinner service.

Key Responsibilities

Lead and inspire FOH staff to consistently deliver attentive, polished service

Ensure smooth daily operations including service flow, reservations, and guest satisfaction

Support hiring, training, and ongoing development of team members

Maintain high standards of cleanliness, safety, and compliance

Assist with inventory control, cost management, and budgeting

Monitor and address guest feedback with professionalism and urgency

Uphold brand values and culture while fostering a positive team environment

Act as MOD (Manager on Duty) and make high-level decisions in GM’s absence

Qualifications and Experience

3+ years of experience in a leadership role within an upscale or fine dining environment

Deep understanding of hospitality standards, service etiquette, and guest relations

Strong leadership, communication, and organisational skills

Proven ability to manage, mentor, and motivate a high-performing team

Experience with POS systems, reservation platforms

Professional appearance and demeanor; calm under pressure

Availability to work evenings, weekends, and holidays as required

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