At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences at a renowned venue.
- Company: Join Searcys at the iconic National Portrait Gallery, a top dining destination.
- Benefits: Enjoy 50% off at Searcys venues, generous leave, and a pension scheme.
- Other info: Flexible hours with opportunities for personal growth and community involvement.
- Why this job: Be part of a vibrant team and make a real impact in hospitality.
- Qualifications: 3+ years in a leadership role within fine dining and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role — it’s an opportunity to be part of something truly special. As Assistant General Manager, you’ll be at the heart of the operation, bringing energy, leadership, and passion to every service. You’ll work side‑by‑side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast‑paced, high‑profile environment.
We are proud to be home to the extraordinary Portrait Restaurant, created in collaboration with Michelin‑starred chef Richard Corrigan. Since opening, we’ve earned a reputation for delivering world‑class food and drink, quickly becoming one of London’s must‑visit dining destinations.
As an Assistant General Manager you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 35 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Cycle to work scheme
- A day off to volunteer / give back to the charity of your choice
- Your birthday off to celebrate in style
Key Responsibilities:
- Lead and inspire FOH staff to consistently deliver attentive, polished service
- Ensure smooth daily operations including service flow, reservations, and guest satisfaction
- Support hiring, training, and ongoing development of team members
- Maintain high standards of cleanliness, safety, and compliance
- Assist with inventory control, cost management, and budgeting
- Monitor and address guest feedback with professionalism and urgency
- Uphold brand values and culture while fostering a positive team environment
- Act as MOD (Manager on Duty) and make high-level decisions in GM’s absence
Qualifications and Experience:
- 3+ years of experience in a leadership role within an upscale or fine dining environment
- Deep understanding of hospitality standards, service etiquette, and guest relations
- Strong leadership, communication, and organisational skills
- Proven ability to manage, mentor, and motivate a high-performing team
- Experience with POS systems, reservation platforms
- Professional appearance and demeanor; calm under pressure
- Availability to work evenings, weekends, and holidays as required
Assistant General Manager employer: Searcys
Searcys is an exceptional employer, offering a vibrant work culture at the prestigious 10-11 Carlton House Terrace in London. With a competitive salary of £35,000 and opportunities for professional growth within the luxury events sector, employees benefit from a collaborative environment that values creativity and excellence in event planning. Join us to be part of a team that prides itself on delivering unforgettable experiences while enjoying the perks of working in one of London's most iconic venues.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Searcys or similar venues. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you inspire others. Share stories that highlight your leadership skills and how you've created memorable guest experiences.
✨Tip Number 3
Research the National Portrait Gallery and its dining experience. Knowing the ins and outs of the venue will help you stand out. Bring ideas on how you can enhance guest satisfaction and team development during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team at the National Portrait Gallery and contributing to the exceptional guest experiences we pride ourselves on.
Tailor Your CV:Make sure your CV is tailored specifically for the Assistant General Manager position. Highlight your relevant experience in upscale dining and leadership roles, and don’t forget to mention any specific achievements that demonstrate your ability to inspire and manage a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to share your story, your values, and how they align with our mission at Searcys. Be genuine and let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Searcys
✨Know the Venue Inside Out
Before your interview, take some time to research the National Portrait Gallery and its dining offerings. Familiarise yourself with the Portrait Restaurant and its Michelin-starred chef. This knowledge will show your genuine interest in the role and help you connect your experience to their unique environment.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring energy and passion to the role.
✨Demonstrate Guest-Centric Thinking
Searcys values exceptional guest experiences, so think of specific instances where you've gone above and beyond for customers. Highlight your understanding of hospitality standards and how you would address guest feedback professionally and promptly.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team culture, operational challenges, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.
