At a Glance
- Tasks: Manage strategic customer relationships and lead executive engagement for a fintech SaaS business.
- Company: Join a leading UK fintech company transforming financial services.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact by driving customer success in a dynamic industry.
- Qualifications: 5+ years in Customer Success or Strategic Account Management with enterprise clients.
The predicted salary is between 60000 - 80000 £ per year.
This is an excellent opportunity for an experienced Senior Customer Success Account Manager to join a leading UK fintech SaaS business working with banks, building societies, and specialist lenders.
- Managing strategic enterprise customer relationships
- Leading executive stakeholder engagement and business reviews
- Partnering with Product, Delivery, and Support teams to maximise customer success
Requirements:
- 5+ years' Customer Success, Strategic Account Management, or Enterprise SaaS experience
- Experience with enterprise financial services clients
- Strong commercial and stakeholder management skills
- Proven success driving retention and account growth
Manager-Account Manager employer: SearchWorks
SearchWorks is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to take ownership of their projects and drive impactful marketing strategies. With a focus on professional growth, the company offers ample opportunities for skill development and career advancement in a fast-paced environment. Located in the UK, employees benefit from a competitive salary and the chance to be at the forefront of a data-driven consumer business, making meaningful contributions to its success.
