SearchWorks Pty Ltd. seeks an experienced Senior CRM Manager to transform CRM into a strategic customer growth channel.
You will own the CRM strategy, lifecycle and retention roadmap, leading a two-person team and working with Marketing, Product, Data, Customer Service and Commercial stakeholders. This role blends strategic thinking with hands-on delivery, using customer insights, segmentation, personalisation, automation and experimentation to boost retention, engagement, reactivation and
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Strategic CRM & Lifecycle Growth Lead employer: SearchWorks Pty Ltd
Join a dynamic and innovative logistics technology company that is revolutionising the delivery landscape in London, Birmingham, and Nottingham. With a strong focus on employee development, a culture of continuous improvement, and a commitment to data-driven decision-making, this role offers significant growth opportunities and competitive benefits, including private health and dental coverage, generous holiday allowance, and enhanced parental leave. Be part of a high-performance team where your leadership can make a tangible impact on operational success and efficiency.