Operations Manager

Operations Manager

Full-Time On-site
SearchWorks Pty Ltd

We’re recruiting on behalf of a rapidly growing, technology-led logistics business that is transforming how parcels move through the e-commerce delivery network.

The company is looking for a hands‑on Shift Manager to lead sortation operations at its London site. You’ll take ownership of a busy shift, manage a frontline operational team and ensure targets for safety, productivity, quality and service are consistently achieved.

What you’ll be doing:

  • Overseeing parcel-sortation operations throughout your shift
  • Leading, motivating and coaching a team of site operatives
  • Allocating people and resources according to operational demand
  • Supporting recruitment, onboarding and training
  • Maintaining and improving health and safety standards
  • Monitoring performance data and addressing operational issues
  • Identifying opportunities to improve efficiency and service quality
  • Collaborating with site leadership and other internal teams

What we’re looking for:

  • Leadership experience within warehousing, logistics, distribution, fulfilment, parcel delivery, manufacturing or a similar fast‑paced environment
  • Experience managing operational KPIs and performance targets
  • Strong communication and team‑building skills
  • The ability to make calm, practical decisions under pressure
  • Confidence using data to identify problems and improve performance
  • A positive, hands‑on leadership style
  • Flexibility to work an agreed day or night‑shift pattern

What’s on offer:

  • Competitive salary and equity package
  • Private health and dental coverage
  • Enhanced parental leave
  • Gym and cycle‑to‑work benefits
  • Additional workplace perks
  • The opportunity to join a high‑growth business and make a visible operational impact

The hiring process consists of three interviews, with a decision expected within 48 hours of the final stage.

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Operations Manager employer: SearchWorks Pty Ltd

Join a dynamic and innovative logistics technology company that is revolutionising the delivery landscape in London, Birmingham, and Nottingham. With a strong focus on employee development, a culture of continuous improvement, and a commitment to data-driven decision-making, this role offers significant growth opportunities and competitive benefits, including private health and dental coverage, generous holiday allowance, and enhanced parental leave. Be part of a high-performance team where your leadership can make a tangible impact on operational success and efficiency.

SearchWorks Pty Ltd

Contact Details:

SearchWorks Pty Ltd Recruitment Team