At a Glance
- Tasks: Drive operational excellence and improve performance across a major UK infrastructure programme.
- Company: Join a leading organisation focused on national delivery and infrastructure.
- Benefits: Competitive salary up to £60K, bonus, hybrid work, and excellent benefits.
- Other info: Dynamic role with opportunities for professional growth and influence.
- Why this job: Make a real impact by solving complex delivery challenges and driving measurable results.
- Qualifications: Experience in operational performance management and strong supplier management skills.
The predicted salary is between 60000 - 60000 £ per year.
We're partnering with an organisation delivering a major UK infrastructure programme and are looking for an experienced Operational Performance Manager to drive operational excellence across a complex, national delivery programme. This is a fantastic opportunity to play a pivotal role in improving operational performance, managing supplier delivery, driving continuous improvement, and ensuring key programme targets are achieved.
- Managing end-to-end operational performance across the delivery pipeline
- Driving supplier and contractor performance against KPIs and SLAs
- Leading operational recovery plans and backlog reduction initiatives
- Managing risks, issues and escalations to keep delivery on track
- Using operational data and insights to improve performance
- Working cross-functionally to deliver operational and system improvements
- Reporting performance and recovery plans to senior stakeholders
What we're looking for:
- Proven experience in operational performance management within utilities, infrastructure or service delivery
- Strong supplier and contractor management experience
- Excellent understanding of KPI, SLA and operational performance management
- Experience delivering operational improvements and recovery plans
- Strong analytical and stakeholder management skills
- A proactive, solutions-focused approach with the ability to influence and drive change
Desirable experience:
- Utilities, energy or smart metering
- Regulated environments
- NEC contracts
- Power BI or similar reporting tools
If you're an operational leader who thrives on improving performance, solving complex delivery challenges and driving measurable results, we'd love to hear from you.
Business Performance & Operations Manager in City of London employer: Searchstone Ltd
Join a forward-thinking organisation at the heart of a major UK infrastructure programme, where your expertise as an Operational Performance Manager will be valued and rewarded. With a competitive salary, excellent benefits, and a hybrid working model in vibrant Central London, you'll thrive in a culture that prioritises continuous improvement and employee development. This role offers unique opportunities for professional growth while making a significant impact on operational excellence and supplier performance.
