We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens - we have it all!
As our business continues to grow, we are seeking an experienced and driven Business Manager to lead the team and oversee the day-to-day operations of one of our dynamic venues. This is a fantastic opportunity for an ambitious hospitality professional with a strong operational background and a passion for delivering exceptional guest experiences.
Key Responsibilities:
- Lead all aspects of day-to-day business operations, ensuring a smooth and efficient running of the venue
- Deliver consistently high standards of guest experience by implementing and maintaining brand standards
- Drive footfall, increase average spend, and maximise revenue through effective local marketing and strategic planning
- Manage the venue’s full P&L, with a strong focus on cost control, labour management, and energy usage
- Recruit, develop, and coach a high-performing management team and wider operational staff
- Ensure operational processes are fully documented, trained, and regularly reviewed for efficiency and compliance
- Collaborate with head office departments to align venue operations with company objectives and brand expectations
About You:
- Proven track record in a leadership role within a multi-offer hospitality or leisure environment is essential
- Proven ability to manage large teams in a high-volume, fast-paced settings
- Commercially astute with strong financial and operational acumen
- Experience with full P&L management and data-driven decision-making
- Proficient in business systems, including POS and platforms such as Fourth Hospitality
- In-depth understanding of food and beverage operations, stock control, and staff scheduling
- Excellent knowledge of health & safety and food hygiene regulations
- A strategic and analytical mindset, with a hands-on leadership style and strong attention to detail
What's in it for you:
- Competitive salary package
- 28 days holiday
- Private medical insurance
- Workplace pension scheme
- Employee assistance programme
- Free cinema tickets for friends and family
- Ongoing training and career development opportunities
- Employee discounts across all Light venues
- The opportunity to be part of an exciting and growing business
Business Manager in Redhill employer: Searchlight Ventures Ltd
All Star Lanes is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about food and hospitality. With competitive salaries, free meals on shift, and generous discounts for friends and family, employees enjoy a supportive environment that prioritises personal growth and development. Located in the heart of London, our iconic venues offer unique opportunities to engage with a diverse clientele while working alongside a dedicated team committed to delivering unforgettable experiences.
