At a Glance
- Tasks: Manage customer accounts, drive product adoption, and identify growth opportunities.
- Company: Join a high-growth PropTech company transforming property data access.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and personal growth fund.
- Why this job: Make an impact in a collaborative environment while building long-term customer relationships.
- Qualifications: 3+ years in Account Management or similar role with strong communication skills.
- Other info: Inclusive culture with monthly socials and excellent career progression opportunities.
The predicted salary is between 39000 - 52000 £ per year.
Role: Account Manager
Reporting To: Head of Revenue
Salary: £45,000 - £50,000 dependent on experience
Working Location: Hybrid | 2 days a week in our Old Street office if London based or 2 days a month in office if outside of London
About Searchland
Searchland is a high-growth B2B PropTech company transforming how businesses access and use property data. Our platform enables developers, land agents, planners, and infrastructure teams to identify opportunities, assess risk, and make faster, data-driven decisions. We’re building a collaborative, inclusive team in London and are looking for commercially minded people who enjoy ownership, accountability, and building long-term customer relationships.
About the Role
As an Account Manager, you’ll own and grow a portfolio of existing customers, acting as the commercial lead for each account. Your focus will be on ensuring customers clearly understand the value of Searchland, remain engaged with the platform, and renew and expand their subscriptions over time. You’ll work closely with Customer Success, Sales, and Product to align customer outcomes with commercial success - turning strong product adoption into long-term partnerships and revenue growth.
What You’ll Do
- Own a portfolio of customer accounts, acting as the primary commercial point of contact.
- Position Searchland’s product value clearly against customer goals, workflows, and outcomes.
- Drive strong product adoption in partnership with Customer Success to support renewals and growth.
- Manage subscription renewals end-to-end, proactively identifying and mitigating renewal risk.
- Identify and execute upsell and expansion opportunities based on usage, maturity, and customer needs.
- Lead confident, value-led commercial conversations with customers, including renewals and pricing.
- Gather and relay structured customer feedback to inform product improvements and roadmap priorities.
- Maintain accurate CRM records, renewal tracking, and revenue forecasting across your portfolio.
- Ensure operational follow-through on contracts, renewals, and billing in collaboration with internal teams.
What We’re Looking For
Essential
- 3+ years’ experience in Account Management, Sales, Customer Success, or a similar commercial role.
- Proven ability to manage renewals and identify account growth opportunities.
- Strong communication skills with confidence in commercial discussions.
- Highly organised with strong attention to detail and process.
- Right to work in the UK.
Nice to Have
- Experience in SaaS, PropTech, or data-led platforms.
- Startup or scale-up experience.
- Familiarity with tools such as HubSpot and Stripe.
- Exposure to property, planning, energy, infrastructure, or retail sectors.
Why Join Us?
- Hybrid working: 2 days/week in our Old Street office
- Compensation: Competitive salary, salary sacrifice pension scheme, EMI Scheme
- Time off & wellbeing: 25 days holiday + bank holidays, birthday off, Christmas shutdown, HealthShield cash plan including dental
- Growth & development: mentoring, clear progression paths, £500 annual personal growth fund
- Tools & perks: MacBook and a home office contribution
- Culture: monthly socials, team lunches, bake-offs, 3 Peaks challenge, and company trips abroad when targets are hit
Our Commitment to Inclusion
We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.
Account Manager in London employer: Searchland
Contact Detail:
Searchland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Searchland on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Searchland's product inside out. Show us how you can align customer goals with our platform's value – that’s what we love to see!
✨Tip Number 3
Practice your commercial conversation skills. We want to hear how you’d handle renewals and upselling. Role-play with a friend to build confidence before the big day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management, sales, or customer success, and don’t forget to showcase any relevant SaaS or PropTech experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Searchland. Mention how your skills align with our goals and how you can help drive customer success.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and demonstrate your ability to engage in commercial discussions through your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Searchland
✨Know Your Stuff
Before the interview, make sure you understand Searchland's platform and how it benefits its users. Familiarise yourself with the PropTech industry and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully managed client relationships and led commercial discussions in the past. Be confident and articulate your thoughts clearly.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple accounts and renewals effectively. Bring examples of how you've kept track of customer interactions and used CRM tools like HubSpot to drive success.
✨Ask Insightful Questions
Prepare thoughtful questions about Searchland’s product roadmap, customer success strategies, and team culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.