Searchland, a fast-growing PropTech SaaS company, is looking for a Head of Customer Success to own and scale the function from onboarding to renewal. You’ll set the strategy, operating model, and commercial standards, accountable for Gross Revenue Retention and expansion, and you’ll partner with Sales, Product, Marketing and Finance.
This hybrid London role offers leadership of a growing CS team, a data-driven culture, and competitive benefits including 37 days leave, a £500 annual fund,
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Head of Customer Success & Retention Strategy employer: Searchland
Searchland is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about prop-tech and data quality. With a strong focus on employee growth, we offer opportunities to enhance your skills in data engineering and AI, all while working in a collaborative environment that values creativity and initiative. Located in the heart of the UK, our team enjoys the benefits of a high-growth company that prioritises work-life balance and provides the tools necessary for meaningful contributions to the property sector.