At a Glance
- Tasks: Manage customer accounts, drive product adoption, and identify growth opportunities.
- Company: Join a high-growth B2B PropTech company transforming property data access.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and personal growth fund.
- Other info: Inclusive culture with monthly socials and excellent career progression opportunities.
- Why this job: Make an impact in a collaborative environment while building long-term customer relationships.
- Qualifications: 3+ years in Account Management or similar role with strong communication skills.
The predicted salary is between 39000 - 52000 £ per year.
Reporting To: Head of Revenue
Salary: £45,000 - £50,000 dependent on experience
Working Location: Hybrid | 2 days a week in our Old Street office if London based or 2 days a month in office if outside of London
About Searchland
Searchland is a high-growth B2B PropTech company transforming how businesses access and use property data. Our platform enables developers, land agents, planners, and infrastructure teams to identify opportunities, assess risk, and make faster, data-driven decisions. We’re building a collaborative, inclusive team in London and are looking for commercially minded people who enjoy ownership, accountability, and building long-term customer relationships.
About the Role
As an Account Manager, you’ll own and grow a portfolio of existing customers, acting as the commercial lead for each account. Your focus will be on ensuring customers clearly understand the value of Searchland, remain engaged with the platform, and renew and expand their subscriptions over time. You’ll work closely with Customer Success, Sales, and Product to align customer outcomes with commercial success - turning strong product adoption into long-term partnerships and revenue growth.
What You’ll Do
- Own a portfolio of customer accounts, acting as the primary commercial point of contact.
- Position Searchland’s product value clearly against customer goals, workflows, and outcomes.
- Drive strong product adoption in partnership with Customer Success to support renewals and growth.
- Manage subscription renewals end-to-end, proactively identifying and mitigating renewal risk.
- Identify and execute upsell and expansion opportunities based on usage, maturity, and customer needs.
- Lead confident, value-led commercial conversations with customers, including renewals and pricing.
- Gather and relay structured customer feedback to inform product improvements and roadmap priorities.
- Maintain accurate CRM records, renewal tracking, and revenue forecasting across your portfolio.
- Ensure operational follow-through on contracts, renewals, and billing in collaboration with internal teams.
What We’re Looking For
Essential
- 3+ years’ experience in Account Management, Sales, Customer Success, or a similar commercial role.
- Proven ability to manage renewals and identify account growth opportunities.
- Strong communication skills with confidence in commercial discussions.
- Highly organised with strong attention to detail and process.
- Right to work in the UK.
Nice to Have
- Experience in SaaS, PropTech, or data-led platforms.
- Startup or scale-up experience.
- Familiarity with tools such as HubSpot and Stripe.
- Exposure to property, planning, energy, infrastructure, or retail sectors.
Why Join Us?
- Hybrid working: 2 days/week in our Old Street office
- Compensation: Competitive salary, salary sacrifice pension scheme, EMI Scheme
- Time off & wellbeing: 25 days holiday + bank holidays, birthday off, Christmas shutdown, HealthShield cash plan including dental
- Growth & development: mentoring, clear progression paths, £500 annual personal growth fund
- Tools & perks: MacBook and a home office contribution
- Culture: monthly socials, team lunches, bake-offs, 3 Peaks challenge, and company trips abroad when targets are hit
Our Commitment to Inclusion
We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know—we are happy to support you.
Account Manager employer: Searchland
Searchland is an exceptional employer that fosters a collaborative and inclusive work culture, offering a hybrid working model that balances flexibility with in-office engagement in our vibrant Old Street location. With competitive compensation, generous time off, and a strong focus on employee growth through mentoring and personal development funds, we empower our team to thrive while building meaningful relationships with our customers in the dynamic PropTech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research Searchland's values, products, and recent news. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your pitch! Be ready to discuss how your experience aligns with the Account Manager role. Highlight your successes in managing renewals and growing accounts—this is what we want to hear!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into our culture and might even get you a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Searchland.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management, sales, or customer success, and show how it aligns with what we do at Searchland.
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey complex ideas clearly. We want to see how you can lead value-led conversations with customers.
Be Detail-Oriented:We love organised folks! Make sure your application is free from typos and well-structured. This reflects your attention to detail, which is crucial for managing accounts and renewals effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Searchland
✨Know Your Stuff
Before the interview, make sure you understand Searchland's platform and how it benefits its users. Familiarise yourself with the PropTech industry and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare to demonstrate your ability to lead commercial conversations confidently. Think of examples where you've successfully managed renewals or upsold products to clients.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Discuss how you manage your accounts, track renewals, and maintain CRM records. This will show that you can handle the operational aspects of the role effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about Searchland’s product roadmap, customer success strategies, and team culture. This not only shows your interest in the company but also helps you gauge if it's the right fit for you.
