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For Companies At a Glance
- Tasks: Manage and deliver engaging AI search cohorts, ensuring a top-notch experience for participants.
- Company: Join Searchable, a pioneering platform redefining AI search visibility.
- Benefits: Competitive salary, 25 days vacation, and supportive parental policies.
- Other info: Work closely with founders in a dynamic, collaborative office environment.
- Why this job: Make a direct impact on 300+ companies quarterly while shaping the future of marketing.
- Qualifications: 2+ years in program management, strong organisational skills, and excellent communication.
The predicted salary is between 42000 - 58000 £ per year.
About Searchable
Searchable is building the category-defining platform for AI Search visibility. As search rapidly shifts from links to answers, we help companies understand where they appear inside AI-generated responses, why they are being cited, and what actions actually improve visibility across platforms such as ChatGPT, Perplexity, Claude and Google AI Overviews. Our AI Search Accelerator trains hundreds of companies and agencies quarterly through live, expert-led cohorts. It’s one of our fastest-growing revenue streams and a core part of how we help customers master AI search. This role joins at a pivotal moment. The curriculum is built, product traction is strong, and the focus is now on scaling cohort delivery in a way that is excellent, repeatable and measurable.
The Role
As Community & Cohorts Manager, you’ll own the operational delivery of Searchable’s cohorts. This is not a passive coordination role. It’s a hands-on operations position focused on making sure nothing slips, owning execution end-to-end and ensuring every participant has an exceptional experience across three simultaneous tracks. You’ll work closely with the founders, instructors, and team as Searchable scales cohorts from our fastest-growing revenue stream into a scalable program serving thousands of companies annually. Cohorts have helped hundreds of companies master AI search, and we’re scaling rapidly.
What you’ll do
- Program operations
- Set up and manage Circle workspaces, Zoom sessions, and Slack communities for 3 tracks per quarter
- Upload weekly module videos, workshop recordings, and resources across all tracks
- Coordinate with instructors on schedules, content, and participant questions
- Troubleshoot issues and ensure smooth delivery during live sessions
- Community & engagement
- Run daily community management across Slack channels and Circle discussions
- Track participant engagement and proactively reach out to inactive members
- Celebrate wins, share highlights, and foster peer connections
- Respond to participant questions and elevate issues as needed
- Systems & reporting
- Build processes to scale cohort delivery efficiently
- Track key metrics: enrollment, attendance, completion rates, satisfaction scores
- Collect testimonials, run surveys, and gather participant success stories
- Report on program health and identify improvement opportunities
- Proactively stay up to date with Circle and other key platforms, regularly exploring new features and best practices to ensure we are using our tools to their fullest potential and continuously improving how we support the community
- Cross-functional collaboration
- Work closely with instructors to ensure content is delivered on time
- Partner with marketing to share participant wins and update landing pages with results
- Coordinate with design/video teams on workspace setup and welcome videos
- Help position cohorts as a key revenue driver through exceptional delivery
What we’re looking for
- Must-have
- 2+ years running live programs, cohorts, or online education operations
- Strong organisational skills with a focus on systems and process-building
- Experience managing multiple work streams simultaneously without dropping tasks
- Comfortable with learning management platforms, Zoom, Slack, and project management tools
- Excellent written and verbal communication, you’ll be communicating daily in community channels
- Self-starter who sees what needs doing and does it proactively
- Nice-to-have
- Experience with Circle, cohort-based courses, or community platforms
- Background in EdTech, bootcamps, or online learning programs
- Understanding of AI search, SEO, or digital marketing
- Video editing or basic design skills
- Experience scaling operational processes at a startup
Why Join
- Own operations for one of our biggest revenue drivers
- Direct impact on 300+ companies every quarter
- Work closely with founders - high autonomy, clear ownership
- Shape learning around the most exciting shift in marketing since social media
- Build the systems that scale a category-defining product
Compensation
Salary: £50,000
25 days paid vacation and leading parental and childcare policies
Office-based, 5 days per week — we work best together in person
Community & Cohorts Manager in London employer: Searchable
Contact Detail:
Searchable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community & Cohorts Manager in London
✨Tip Number 1
Get to know the company inside out! Research Searchable's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. Engaging with them can give you insider tips and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to community management and cohort delivery. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re a perfect fit!
We think you need these skills to ace Community & Cohorts Manager in London
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for building and managing communities. Share any relevant experiences that highlight your ability to engage participants and create a vibrant atmosphere.
Be Organised in Your Approach: We love a well-structured application! Make sure to clearly outline your experience with managing multiple projects or cohorts. Use bullet points if it helps to keep things tidy and easy to read.
Highlight Your Communication Skills: Since you'll be communicating daily in community channels, it's crucial to showcase your written communication skills. Use clear, concise language and make sure your application is free from typos or errors.
Tailor Your Application to Us: Take the time to customise your application for Searchable. Mention specific aspects of our mission and how your background aligns with our goals. We want to see that you've done your homework!
How to prepare for a job interview at Searchable
✨Know Your Cohorts
Before the interview, dive deep into what cohorts are and how they function within the context of Searchable. Familiarise yourself with their current offerings and think about how you can enhance participant experiences. This shows your genuine interest and understanding of the role.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experience where you've successfully managed multiple projects or programmes simultaneously. Highlight your systems and process-building skills, as these are crucial for the Community & Cohorts Manager role.
✨Engagement is Key
Think about strategies you could implement to boost participant engagement in cohorts. Prepare to share ideas on how to celebrate wins and foster connections among participants, as this will demonstrate your proactive approach to community management.
✨Familiarise Yourself with Tools
Brush up on your knowledge of tools like Circle, Zoom, and Slack. If you have experience with any learning management platforms, be sure to mention it. Showing that you're comfortable with these tools will give you an edge in the interview.