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For Companies At a Glance
- Tasks: Manage and scale live cohorts, ensuring smooth delivery and community engagement.
- Company: Join a pioneering AI search visibility company backed by top investors.
- Benefits: High autonomy, direct impact on hundreds of companies, and growth opportunities.
- Other info: Dynamic startup environment with a focus on innovation and community.
- Why this job: Shape the future of AI search education and work closely with founders.
- Qualifications: Experience in managing live programs and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
About Searchable
We're building the future of AI search visibility. As ChatGPT, Claude, and Perplexity reshape how people find information, we help brands understand and optimise their presence in this new landscape. Backed by top angels and VCs, we're creating the essential platform for the AI search era.
The Role
Our AI Search Accelerator trains hundreds of companies and agencies quarterly through live, expert-led cohorts. It's one of our fastest-growing revenue streams and a core part of how we help customers master AI search. This role joins at a pivotal moment. The curriculum is built, product traction is strong, and the focus is now on scaling cohort delivery in a way that is excellent, repeatable and measurable.
As Community & Cohorts Manager, you'll own the operational delivery of Searchable's cohorts. You'll work closely with the founders, instructors, and team as Searchable scales cohorts from our fastest-growing revenue stream into a scalable program serving thousands of companies annually. Cohorts have helped hundreds of companies master AI search, and we're scaling rapidly.
Why Join
- Own operations for one of our biggest revenue drivers
- Direct impact on 300+ companies every quarter
- Work closely with founders - high autonomy, clear ownership
- Shape learning around the most exciting shift in marketing since social media
- Build the systems that scale a category-defining product
What you'll do
- Program operations
- Set up and manage Circle workspaces, Zoom sessions, and Slack communities for 3 tracks per quarter
- Upload weekly module videos, workshop recordings, and resources across all tracks
- Coordinate with instructors on schedules, content, and participant questions
- Troubleshoot issues and ensure smooth delivery during live sessions
- Run daily community management across Slack channels and Circle discussions
- Track participant engagement and proactively reach out to inactive members
- Celebrate wins, share highlights, and foster peer connections
- Respond to participant questions and escalate issues as needed
- Build processes to scale cohort delivery efficiently
- Track key metrics: enrolment, attendance, completion rates, satisfaction scores
- Collect testimonials, run surveys, and gather participant success stories
- Report on program health and identify improvement opportunities
- Proactively stay up to date with Circle and other key platforms, regularly exploring new features and best practices to ensure we are using our tools to their fullest potential and continuously improving how we support the community.
- Work closely with instructors to ensure content is delivered on time
- Partner with marketing to share participant wins and update landing pages with results
- Coordinate with design/video teams on workspace setup and welcome videos
- Help position cohorts as a key revenue driver through exceptional delivery
What we're looking for
- Experience running live programs, cohorts, or online education operations
- Strong organisational skills with a focus on systems and process-building
- Experience managing multiple work streams simultaneously without dropping tasks
- Comfortable with learning management platforms, Zoom, Slack, and project management tools
- Excellent written and verbal communication, you'll be communicating daily in community channels
- Self-starter who sees what needs doing and does it proactively
Nice-to-have
- Experience with Circle, cohort-based courses, or community platforms
- Background in EdTech, bootcamps, or online learning programs
- Understanding of AI search, SEO, or digital marketing
- Video editing or basic design skills
- Experience scaling operational processes at a startup
Community & Cohorts Manager in City of London employer: Searchable
Contact Detail:
Searchable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community & Cohorts Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and join relevant online communities. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with live programs and community management. This will give us a tangible way to demonstrate what we can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. We should be ready to discuss how our skills align with their goals, especially around scaling cohort delivery and community engagement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re genuinely interested in being part of the team and contributing to the exciting work at Searchable.
We think you need these skills to ace Community & Cohorts Manager in City of London
Some tips for your application 🫡
Show Your Passion for Community: When you're writing your application, let your enthusiasm for community management shine through. We want to see how you connect with people and foster engagement, so share any relevant experiences that highlight your skills in building and nurturing communities.
Be Organised and Clear: We love a well-structured application! Make sure your writing is clear and organised. Use headings or bullet points if it helps convey your experience and skills better. This shows us that you have the strong organisational skills we’re looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to our job description. Highlight your experience with live programs, online education, and any tools mentioned like Zoom or Slack. This will help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Searchable
✨Know Your Cohorts
Before the interview, dive deep into what cohorts are and how they function within the context of AI search. Familiarise yourself with Searchable's approach to cohort delivery and think about how you can contribute to scaling this process effectively.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experiences where you've successfully managed multiple projects or programmes simultaneously. Highlight your ability to build systems and processes that enhance operational efficiency.
✨Engage with the Community
Since community management is a big part of the role, prepare to talk about your experience in fostering engagement and building connections within online communities. Share any strategies you've used to keep participants active and involved.
✨Stay Updated on Tools and Trends
Make sure you're familiar with the tools mentioned in the job description, like Circle, Zoom, and Slack. Also, brush up on the latest trends in AI search and digital marketing, as this will show your enthusiasm for the industry and your proactive nature.