At a Glance
- Tasks: Manage and deliver engaging AI search cohorts for companies, ensuring a smooth experience.
- Company: Join Searchable, a leading platform in AI search visibility with a vibrant culture.
- Benefits: Enjoy a competitive salary, 25 days vacation, and excellent parental policies.
- Other info: Work closely with founders in a dynamic environment with high autonomy.
- Why this job: Make a direct impact on over 300 companies quarterly while shaping the future of marketing.
- Qualifications: 2+ years in program management, strong organisational skills, and excellent communication.
The predicted salary is between 50000 - 50000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Searchable
Searchable is building the category-defining platform for AI Search visibility. As search rapidly shifts from links to answers, we help companies understand where they appear inside AI-generated responses, why they are being cited, and what actions actually improve visibility across platforms such as ChatGPT, Perplexity, Claude and Google AI Overviews. Our AI Search Accelerator trains hundreds of companies and agencies quarterly through live, expert-led cohorts. It's one of our fastest-growing revenue streams and a core part of how we help customers master AI search. This role joins at a pivotal moment. The curriculum is built, product traction is strong, and the focus is now on scaling cohort delivery in a way that is excellent, repeatable and measurable.
The Role
As Community & Cohorts Manager, you'll own the operational delivery of Searchable's cohorts. This is not a passive coordination role. It's a hands-on operations position focused on making sure nothing slips, owning execution end-to-end and ensuring every participant has an exceptional experience across three simultaneous tracks. You'll work closely with the founders, instructors, and team as Searchable scales cohorts from our fastest-growing revenue stream into a scalable program serving thousands of companies annually. Cohorts have helped hundreds of companies master AI search, and we're scaling rapidly.
What you'll do
- Program operations
- Set up and manage Circle workspaces, Zoom sessions, and Slack communities for 3 tracks per quarter
- Upload weekly module videos, workshop recordings, and resources across all tracks
- Coordinate with instructors on schedules, content, and participant questions
- Troubleshoot issues and ensure smooth delivery during live sessions
- Community & engagement
- Run daily community management across Slack channels and Circle discussions
- Track participant engagement and proactively reach out to inactive members
- Celebrate wins, share highlights, and foster peer connections
- Respond to participant questions and elevate issues as needed
- Systems & reporting
- Build processes to scale cohort delivery efficiently
- Track key metrics: enrollment, attendance, completion rates, satisfaction scores
- Collect testimonials, run surveys, and gather participant success stories
- Report on program health and identify improvement opportunities
- Proactively stay up to date with Circle and other key platforms, regularly exploring new features and best practices to ensure we are using our tools to their fullest potential and continuously improving how we support the community
- Cross-functional collaboration
- Work closely with instructors to ensure content is delivered on time
- Partner with marketing to share participant wins and update landing pages with results
- Coordinate with design/video teams on workspace setup and welcome videos
- Help position cohorts as a key revenue driver through exceptional delivery
What we're looking for
- Must-have
- 2+ years running live programs, cohorts, or online education operations
- Strong organisational skills with a focus on systems and process-building
- Experience managing multiple work streams simultaneously without dropping tasks
- Comfortable with learning management platforms, Zoom, Slack, and project management tools
- Excellent written and verbal communication, you'll be communicating daily in community channels
- Self-starter who sees what needs doing and does it proactively
- Nice-to-have
- Experience with Circle, cohort-based courses, or community platforms
- Background in EdTech, bootcamps, or online learning programs
- Understanding of AI search, SEO, or digital marketing
- Video editing or basic design skills
- Experience scaling operational processes at a startup
Why Join
- Own operations for one of our biggest revenue drivers
- Direct impact on 300+ companies every quarter
- Work closely with founders – high autonomy, clear ownership
- Shape learning around the most exciting shift in marketing since social media
- Build the systems that scale a category-defining product
Compensation
- Salary: £50,000
- 25 days paid vacation and leading parental and childcare policies
- Office-based, 5 days per week – we work best together in person
Community & Cohorts Manager in London employer: Searchable Limited
Searchable is an exceptional employer that offers a dynamic work environment where you can directly impact the success of over 300 companies each quarter. With a strong focus on employee growth, you will have the opportunity to work closely with founders and shape the future of AI search education while enjoying generous benefits such as 25 days of paid vacation and leading parental policies. Our collaborative culture fosters innovation and ensures that every team member plays a vital role in delivering exceptional experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Community & Cohorts Manager in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience aligns with the job description and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Community & Cohorts Manager in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for community management and cohort delivery.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Focus on your organisational skills and any past roles in live programs or online education that align with what we're looking for.
Showcase Your Communication Skills:Since you'll be communicating daily in community channels, it's crucial to demonstrate your written communication skills. Keep it clear, concise, and engaging – we want to see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role as we scale our cohorts!
How to prepare for a job interview at Searchable Limited
✨Know Your Cohorts
Before the interview, dive deep into what cohorts are and how they function within the context of online education. Familiarise yourself with Searchable's approach to cohort delivery and think about how you can enhance participant experiences. This will show your genuine interest and understanding of the role.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experience where you've successfully managed multiple projects or programmes simultaneously. Highlight any systems or processes you've implemented that improved efficiency, as this is crucial for the Community & Cohorts Manager role.
✨Engagement is Key
Think about strategies you've used to foster community engagement in previous roles. Be prepared to share how you would proactively reach out to inactive members and celebrate wins within the community. This will demonstrate your commitment to creating an exceptional participant experience.
✨Familiarity with Tools
Brush up on your knowledge of tools like Circle, Zoom, and Slack. If you have experience with learning management platforms or project management tools, be sure to mention it. Showing that you're comfortable with these technologies will give you an edge in the interview.
