At a Glance
- Tasks: Provide technical support and maintain high customer satisfaction in a dynamic team.
- Company: Leading engineering and technology company with a strong reputation.
- Benefits: Competitive salary, bonus, on-call allowance, and hybrid working options.
- Other info: Exciting opportunities for career growth and development in a collaborative setting.
- Why this job: Join a diverse team and work on impactful projects in defence and national security.
- Qualifications: Active SC or MoD DV Clearance and experience in secure environments required.
The predicted salary is between 40000 - 50000 € per year.
Woking location – hybrid working when possible
Must hold active SC or MoD DV Clearance
Competitive Salary DOE plus bonus and on‑call allowance
On call rota – 1 week on / 3 weeks off
Experience in Windows/Linux, Networking, Infrastructure Support, Customer Engagement
Who Are We? Our client is a leading engineering and technology company with a long‑established reputation for delivering research and development, products, managed services and consultancy to clients worldwide. They operate across a diverse range of sectors, including defence, national security, public services and commercial industries, with collaboration and diversity forming a central part of its strategy.
What will the Field Service Engineer be Doing?
- Working in a team of four, you’ll provide technical support, work closely with customers, suppliers and internal teams to deliver reliable service and maintain high customer satisfaction.
- The role requires strong IT infrastructure knowledge and familiarity with working with Defence customers and in secure environments.
Responsibilities
- Deliver on‑site maintenance, repairs, updates, testing support and customer training
- Provide remote 1st/2nd line technical support
- Participate in a 24/7 on‑call rota with emergency site attendance
- Install, configure and maintain servers, networks, firewalls and virtualised systems
- Perform fault diagnosis, root cause analysis and component‑level repairs
- Produce technical reports, RMAs and certification documentation
Qualifications
- Active SC or MoD DV Clearance (UK Eyes Only)
- Willingness to work on site in Woking or London when required – hybrid when possible
- Full driving license
Required Experience
- MoD background/experience supporting classified military systems and infrastructure
- Strong knowledge of secure networks, systems and cryptographic equipment (LAN/WAN/VLAN, firewalls, Windows/Linux, virtualisation)
- Supporting live military environments, exercises, demonstrations and in‑service equipment
- Understanding of hardware lifecycle management, upgrades and capacity planning
- Experience supporting high‑value, low‑volume systems in regulated environments
- Awareness of ITIL service management principles
Field Services Engineer in Woking employer: Searchability
As a leading engineering and technology company, we pride ourselves on fostering a collaborative and diverse work culture that values innovation and employee growth. Located in Woking, our hybrid working model allows for flexibility while providing competitive salaries, bonuses, and an on-call allowance, making us an excellent employer for those seeking meaningful and rewarding careers in the defence and national security sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and tech sectors, especially those with experience in defence. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows/Linux, networking, and customer engagement. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to research the company! Understanding their projects and values will help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Services Engineer in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows/Linux, networking, and customer engagement. We want to see how your skills match the role of a Field Services Engineer, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in defence and technology. We love seeing candidates who can connect their personal experiences to our mission, so let your personality come through.
Show Off Your Technical Skills:In your application, make sure to mention your familiarity with secure networks and systems, as well as any experience with military environments. We’re looking for someone who can hit the ground running, so highlight those technical skills that set you apart!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our company culture!
How to prepare for a job interview at Searchability
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows/Linux systems, networking, and infrastructure support. Be ready to discuss specific experiences where you've successfully resolved technical issues or improved systems, especially in secure environments.
✨Understand the Company Culture
Research the engineering and technology company’s values and mission. Since they emphasise collaboration and diversity, think about how your own experiences align with these principles and be prepared to share examples during the interview.
✨Prepare for Customer Engagement Scenarios
As a Field Services Engineer, you'll be working closely with customers. Prepare to discuss past experiences where you've engaged with clients, handled their concerns, and ensured high satisfaction levels. Highlight your communication skills and ability to work under pressure.
✨Get Familiar with Security Clearance Requirements
Since active SC or MoD DV Clearance is a must, be ready to talk about your experience with classified military systems. If you have any relevant background, make sure to highlight it, as this will show your understanding of the importance of security in this role.
