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- Tasks: Support and manage VoIP systems while leading the transition to a CCaaS solution.
- Company: Join a rapidly growing leader in the telecoms industry.
- Benefits: Enjoy a fully remote role with occasional site visits and competitive salary.
- Why this job: Be part of an exciting project that enhances communication technology and impacts the industry.
- Qualifications: Proven experience in VoIP/Telecoms, CCaaS projects, and knowledge of PBX and SIP protocols required.
- Other info: Flexible application process with support available outside normal hours.
The predicted salary is between 43200 - 72000 £ per year.
Exciting opportunity to join a growing organisation, looking to transition their telecoms platform to a CCaaS environment.
Salary up to £60,000. Fully remote role, with rare site visits.
Opportunity to lead the project of transferring across to a CCaaS solution. A continuously growing organisation who are a leader within their industry.
What you will be doing?
- Complete support of the Telecom and VoIP systems for the organisation.
- Manage the project of managing and implementing the new CCaaS solution.
- Monitor system for performance and have a key eye on uptime and efficiency.
- Diagnosing and resolving any faults that lie within the VoIP network, which includes PBX, SIP and the new Cloud based CCaaS solution.
- Maintain communication and documentation for the wider organisation.
We need you to have:
- Proven experience in the VoIP/Telecoms space, delivering projects within CCaaS.
- Strong experience with PBX systems, including proof of concepts.
- Knowledge of SIP and VoIP Protocols.
- Understanding of MPLS networks.
- Commercial experience with Cloud based telecom solutions such as Wildix, ipSCAPE, Avaya, 8x8, Webex, Horizon, Teams Integrations.
It's nice to have:
- Commercial experience with Unified Communications platforms.
- Firewalls and Network security knowledge.
- Open API Platform experience.
To be considered, please either apply by clicking online or emailing me directly. For further information please call me. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process and submit your application to our client in conjunction with this vacancy only.
VoIP Engineer employer: Searchability
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VoIP Engineer
✨Tip Number 1
Familiarise yourself with the specific CCaaS solutions mentioned in the job description, such as Wildix and Avaya. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions.
✨Tip Number 2
Network with professionals in the VoIP and telecoms industry through platforms like LinkedIn. Engaging with others in the field can provide insights into the latest trends and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous project management experiences related to VoIP systems. Be ready to share specific examples of how you've successfully implemented similar solutions in the past.
✨Tip Number 4
Stay updated on the latest developments in network security and firewalls, as these are crucial for the role. Being knowledgeable about current best practices will demonstrate your commitment to maintaining secure VoIP systems.
We think you need these skills to ace VoIP Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in VoIP and telecoms, particularly any projects you've led involving CCaaS solutions. Use specific examples to demonstrate your skills with PBX systems and SIP protocols.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your passion for the role and the organisation. Mention your relevant experience and how it aligns with their needs, especially your knowledge of cloud-based telecom solutions.
Highlight Relevant Skills: In your application, emphasise your understanding of MPLS networks, network security, and firewalls. If you have experience with Unified Communications platforms, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Searchability
✨Showcase Your Technical Expertise
Make sure to highlight your experience with VoIP systems, CCaaS solutions, and PBX systems during the interview. Be prepared to discuss specific projects you've worked on and the technologies you've used, as this will demonstrate your capability to manage the transition effectively.
✨Understand the Company’s Needs
Research the organisation's current telecoms platform and their goals for transitioning to a CCaaS environment. This knowledge will allow you to tailor your responses and show how your skills align with their objectives.
✨Prepare for Problem-Solving Questions
Expect questions that assess your troubleshooting skills, especially regarding diagnosing faults within VoIP networks. Prepare examples of past challenges you've faced and how you resolved them to illustrate your problem-solving abilities.
✨Communicate Clearly and Confidently
Since the role involves maintaining communication and documentation, practice articulating your thoughts clearly. Use concise language to explain complex technical concepts, ensuring that even non-technical interviewers can understand your points.
