Hybrid IT Service Desk Lead - Coach & Drive SLAs in Sheffield

A technology service provider based in Sheffield is seeking a Service Desk Team Leader to manage first-line support engineers in a hybrid working environment. This hands-on leadership role offers competitive salary up to £32,500, along with opportunities for ongoing training and career progression. Responsibilities include overseeing IT support desk operations, ensuring efficient ticket handling, and delivering product training. The team fosters a collaborative culture where development is prioritized. #J-18808-Ljbffr