Public Sector User Researcher | GDS‑Driven, Hybrid in London

Public Sector User Researcher | GDS‑Driven, Hybrid in London

London Temporary 40000 - 50000 £ / year (est.) Home office (partial)
Searchability

At a Glance

  • Tasks: Conduct user research to enhance digital services in the UK public sector.
  • Company: Join a forward-thinking team focused on user-centred design.
  • Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
  • Other info: Contract until October 2026 with potential for extension.
  • Why this job: Make a real difference in public services while working with diverse teams.
  • Qualifications: Experience in user research methodologies and GDS standards.

The predicted salary is between 40000 - 50000 £ per year.

Searchability is seeking an experienced User Researcher to support digital transformation initiatives in the UK public sector. The role involves understanding user needs while working closely with multidisciplinary teams, ensuring that services are user-centred and meet GDS standards.

The ideal candidate has strong expertise in user research methodologies and is skilled in delivering services across GDS phases. This is a hybrid position based in London, with an initial contract lasting until 31st October 2026.

Public Sector User Researcher | GDS‑Driven, Hybrid in London employer: Searchability

Searchability is an exceptional employer, offering a dynamic work culture that prioritises user-centred design and innovation in the public sector. With a strong commitment to employee growth, we provide opportunities for professional development and collaboration within multidisciplinary teams, all while enjoying the flexibility of a hybrid working model in vibrant London. Join us to make a meaningful impact on digital transformation initiatives that enhance public services.

Searchability

Contact Details:

Searchability Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Sector User Researcher | GDS‑Driven, Hybrid in London

Tip Number 1

Network like a pro! Reach out to professionals in the public sector and user research fields. Attend meetups or webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Showcase your skills! Create a portfolio that highlights your user research projects, especially those that align with GDS standards. We recommend including case studies that demonstrate your methodologies and outcomes. This will make you stand out when you apply through our website.

Tip Number 3

Prepare for interviews by practising common user researcher questions. Think about how you can articulate your experience with multidisciplinary teams and user-centred design. We suggest doing mock interviews with friends or using online platforms to get comfortable.

Tip Number 4

Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love candidates who take initiative!

We think you need these skills to ace Public Sector User Researcher | GDS‑Driven, Hybrid in London

User Research Methodologies
Understanding User Needs
GDS Standards
Collaboration with Multidisciplinary Teams
Service Design
Digital Transformation
User-Centred Design

Some tips for your application 🫡

Showcase Your User Research Skills:Make sure to highlight your expertise in user research methodologies. We want to see how you've applied these skills in real-world scenarios, especially in the public sector or similar environments.

Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when candidates tailor their applications to reflect the specific requirements of the role. Mention how your experience aligns with GDS standards and digital transformation initiatives.

Be Clear and Concise:When writing your application, clarity is key! We appreciate straightforward language that gets to the point. Avoid jargon unless it's relevant to the role, and make sure your passion for user-centred design shines through.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Searchability

Know Your User Research Methodologies

Make sure you brush up on various user research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, especially in the context of GDS standards. This will show that you understand the importance of user-centred design.

Familiarise Yourself with GDS Standards

Since the role is focused on GDS-driven initiatives, it’s crucial to have a solid grasp of GDS standards. Prepare examples of how you've ensured services meet these standards in your previous roles. This will demonstrate your commitment to delivering high-quality user experiences.

Showcase Your Collaborative Skills

User researchers often work closely with multidisciplinary teams. Be prepared to share specific instances where you've collaborated effectively with designers, developers, and stakeholders. Highlighting your teamwork skills will show that you can thrive in a hybrid environment.

Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about their current digital transformation initiatives and how they measure user satisfaction. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.