At a Glance
- Tasks: Manage and analyse customer data to drive insights and improve engagement strategies.
- Company: Join a growing, customer-focused organisation in the Northwest.
- Benefits: Up to £50,000 salary, bonuses, private medical cover, and competitive holiday allowance.
- Other info: Enjoy hybrid working, a supportive team culture, and excellent career progression opportunities.
- Why this job: Shape future marketing strategies while working with large datasets and innovative tools.
- Qualifications: Experience with SQL, BI tools, and a strong attention to data quality.
The predicted salary is between 50000 - 50000 £ per year.
Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest.
Salary up to £50,000 + bonus + strong benefits package.
Key position sitting between data, CRM and marketing with regular stakeholder interaction.
We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement strategies, and enhance overall customer experience.
They offer a collaborative, people-focused environment and are looking for someone to take ownership of customer data processes, insight delivery, and reporting, playing an important role in shaping future customer and marketing strategy.
Hybrid working (3 days per week in the office).
- Private medical cover
- Bonus / performance-related incentives
- Competitive holiday allowance
- Employee perks and discount schemes
- Wellbeing initiatives and support services
- Pension and life cover
- Supportive team culture with progression opportunities
THE CUSTOMER DATA AND INSIGHTS MANAGER ROLE:
This is a hands-on role focused on improving and managing the quality, structure, and accessibility of customer data across internal platforms. You'll work with large and complex datasets, ensuring data is accurate, consistent, and fit for use in reporting and customer engagement activity.
The role involves analysing customer data to uncover trends, patterns, and opportunities, while supporting internal teams with insight-led recommendations and reporting.
Working closely with technical teams, you'll help improve how data is integrated across systems, ensuring efficient data flow and strong governance practices. This role requires strong stakeholder engagement, with the ability to influence data best practice and clearly communicate insights to non-technical audiences.
CUSTOMER DATA AND INSIGHTS MANAGER ESSENTIAL SKILLS:
- Experience working with SQL and querying customer datasets
- Practical experience using BI tools (e.g. Power BI, Tableau)
- Understanding of CRM platforms and customer data environments
- Experience handling large volumes of data with a focus on accuracy
- Strong attention to detail and data quality standards
- Ability to interpret data and provide meaningful insights
- Knowledge of data governance and privacy regulations
Data Insights And Analysis Manager in Gloucester employer: Searchability
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Insights And Analysis Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data insights and analysis. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on any relevant projects or analyses, compile them into a portfolio to demonstrate your expertise in SQL, BI tools, and data governance. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our customer-focused team.
We think you need these skills to ace Data Insights And Analysis Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Data and Insights Manager. Highlight your experience with SQL, BI tools like Power BI or Tableau, and any relevant data governance knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer data and how you can contribute to our team. Be sure to mention specific examples of how you've used data to drive insights and improve customer engagement.
Showcase Your Analytical Skills: In your application, don’t just list your skills—show us how you've applied them! Share examples of projects where you've analysed large datasets and provided actionable insights. We love seeing how you’ve made a real impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Searchability
✨Know Your Data Tools
Make sure you brush up on your SQL skills and get familiar with BI tools like Power BI and Tableau. Be ready to discuss how you've used these tools in past roles to analyse customer data and deliver insights.
✨Understand the Business Context
Research the company’s approach to customer data and insights. Understand their current strategies and think about how you can contribute to improving customer engagement and experience through data analysis.
✨Prepare for Stakeholder Engagement
Since this role involves a lot of interaction with stakeholders, practice explaining complex data concepts in simple terms. Think of examples where you've successfully communicated insights to non-technical audiences.
✨Showcase Your Attention to Detail
Be prepared to discuss how you ensure data accuracy and quality in your work. Share specific examples of how you've handled large datasets and maintained high standards in data governance.