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- Tasks: Diagnose and repair HP Lenovo laptops and desktops on-site across various locations.
- Company: Join a dynamic team focused on delivering top-notch hardware repair services.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in tech.
- Other info: Enjoy a flexible work environment with the chance to travel and meet new people.
- Why this job: Perfect for tech enthusiasts who love problem-solving and working independently.
- Qualifications: 3+ years of hardware repair experience and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) - ASAP START
Field-Based - PE CB Postcode Areas
THE OPPORTUNITY
We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across PE CB locations. This role involves daily travel (50%+), working independently across multiple customer sites.
THE ROLE
- Diagnose, troubleshoot, repair and maintain HP Lenovo laptops and desktops
- Perform full device strip-downs, component-level replacements and rebuilds
- Carry out scheduled onsite hardware break/fix visits
- Follow strict parts processes and return procedures
- Manage tickets and updates via phone, email and internal systems
- Escalate service delivery issues appropriately
- Maintain tools and testing equipment
- Work independently across field locations
- Lift and carry equipment up to 25kg where required
This is a field-based role with periods of driving.
REQUIREMENTS
- Minimum 3 years' hands-on hardware repair experience (desktop/laptop)
- Proven field break/fix experience (HP Lenovo essential)
- Strong diagnostic and troubleshooting capability
- Comfortable working independently
- Willingness to travel
FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) employer: Searchability
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech field, especially those who work with HP or Lenovo products. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a knack for diagnosing and fixing hardware issues, consider creating a short video or blog post demonstrating your expertise. Share it on social media or relevant forums to catch the eye of potential employers.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to the hiring manager or recruiter directly. A quick message expressing your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Keep your CV fresh and tailored! Make sure to highlight your hands-on experience with HP and Lenovo devices, as well as your ability to work independently. And remember, we’ve got loads of resources on our website to help you polish it up!
We think you need these skills to ace FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on hardware repair experience, especially with HP and Lenovo devices. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting capabilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Field Service Technician role. Share specific examples of your past experiences that relate to diagnosing and repairing hardware.
Showcase Your Independence: Since this role involves working independently across multiple sites, make sure to mention any previous experiences where you’ve successfully managed your own workload. We love seeing candidates who can take initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Searchability
✨Know Your Hardware Inside Out
Make sure you brush up on your knowledge of HP and Lenovo devices. Be ready to discuss specific models you've worked on, the common issues they face, and how you've successfully diagnosed and repaired them in the past.
✨Showcase Your Troubleshooting Skills
Prepare to walk through your troubleshooting process during the interview. Think of a few examples where you faced a tricky hardware issue and explain how you approached it step by step. This will demonstrate your problem-solving abilities.
✨Demonstrate Independence and Initiative
Since this role requires working independently, be ready to share experiences where you took the lead on a project or resolved an issue without direct supervision. Highlight your ability to manage your time effectively while on the road.
✨Familiarise Yourself with Ticketing Systems
Understand the ticket management systems commonly used in field service roles. If you have experience with any specific software, mention it. Being able to discuss how you manage updates and escalate issues will show you're prepared for the role.