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- Tasks: Lead and optimise CRM strategies while managing campaigns and performance metrics.
- Company: Join a dynamic entertainment provider focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid working, flexible hours, holiday entitlement, and discounts.
- Why this job: Be part of a collaborative team that values growth and memorable experiences.
- Qualifications: Proven CRM management experience with strong expertise in Klaviyo and A/B testing.
- Other info: Apply via email or call for more information about this exciting opportunity.
The predicted salary is between 43200 - 72000 £ per year.
Salary up to £60,000. Office in South London. Hybrid - 3 days a week on-site requirement.
As the CRM Manager you will be leading and optimising CRM strategies.
About the Client:
The organisation offers a dynamic and forward-thinking entertainment provider combining exclusive rewards, and valuable perks to enhance its customers’ everyday lives. As a company, they are committed to delivering exceptional value and creating memorable experiences for their members. With a focus on innovation and customer satisfaction, they provide an engaging and rewarding environment for both their clients and employees, making it an exciting place to grow and contribute.
The Benefits:
- Hybrid working structure.
- Flexibility around hours of work.
- Holiday entitlement.
- Pension scheme.
- Discounts and Vouchers.
- Collaborative and Rewarding team environment.
- Career progression and development opportunities.
As a CRM Manager, you will be:
- Leading and Optimising CRM Strategies.
- Maintaining lists, and segments in Klaviyo.
- Managing CRM Campaigns.
- Ensuring optimisation of performance and KPI’s.
- Conducting A/B testing.
CRM Manager – Essential Skills:
- Proven CRM Management Experience.
- Strong expertise in Klaviyo.
- Experience A/B testing for optimisation of campaigns.
- Strong experience and expertise with Acquisition and Retention.
- Communication and collaboration skill sets.
To be Considered… Please either apply through this advert or emailing me directly via cameron.chambers@searchability.com. For further information please call me: 07719067562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Key Skills: CRM, Klaviyo, Performance Metrics, Campaign Management, Workflow, Collaboration, Innovation, CRM Systems, A/B Testing, Data Analysis
Customer Relationship Management Manager employer: Searchability®
Contact Detail:
Searchability® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Manager
✨Tip Number 1
Familiarise yourself with Klaviyo, as it's a key tool for this role. Consider taking an online course or watching tutorials to enhance your understanding and showcase your expertise during the interview.
✨Tip Number 2
Prepare specific examples of successful CRM strategies you've implemented in the past. Be ready to discuss how you optimised performance and achieved KPIs, as this will demonstrate your hands-on experience.
✨Tip Number 3
Brush up on A/B testing methodologies. Being able to explain your approach to testing and optimisation will show that you can effectively manage campaigns and improve customer engagement.
✨Tip Number 4
Highlight your communication and collaboration skills. Think of instances where you've worked with cross-functional teams to achieve CRM goals, as this aligns with the company's focus on teamwork and innovation.
We think you need these skills to ace Customer Relationship Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CRM management experience and expertise in Klaviyo. Use specific examples of past campaigns you've managed, focusing on acquisition and retention strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer relationship management and how your skills align with the company's focus on innovation and customer satisfaction. Mention your experience with A/B testing and performance optimisation.
Highlight Relevant Skills: Clearly list your skills related to CRM systems, campaign management, and data analysis. Emphasise your communication and collaboration abilities, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Searchability®
✨Showcase Your CRM Expertise
Make sure to highlight your proven experience in CRM management during the interview. Be prepared to discuss specific strategies you've implemented and how they have positively impacted customer acquisition and retention.
✨Demonstrate Knowledge of Klaviyo
Since strong expertise in Klaviyo is essential for this role, be ready to talk about your experience with the platform. Share examples of campaigns you've managed using Klaviyo and any A/B testing you've conducted to optimise performance.
✨Prepare for Performance Metrics Discussion
Understand the key performance indicators (KPIs) relevant to CRM strategies. Be prepared to discuss how you measure success and what metrics you focus on to ensure campaign optimisation.
✨Emphasise Communication and Collaboration Skills
As a CRM Manager, you'll need to work closely with various teams. Highlight your communication skills and provide examples of how you've successfully collaborated with others to achieve common goals in previous roles.
