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For Companies At a Glance
- Tasks: Lead and optimise CRM strategies while managing campaigns and performance metrics.
- Company: Join a dynamic entertainment provider focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid working, flexible hours, holiday entitlement, and discounts.
- Why this job: Be part of a rewarding team culture with opportunities for career growth and development.
- Qualifications: Proven CRM management experience, especially in the gambling sector, is essential.
- Other info: Apply via email or call for more information about this exciting opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Salary up to £60,000. Office in South London. Hybrid - 3 days a week on-site requirement.
As the CRM Manager you will be leading and optimising CRM strategies.
About the Client:
The organisation offers a dynamic and forward-thinking entertainment provider combining exclusive rewards, and valuable perks to enhance its customers’ everyday lives. As a company, they are committed to delivering exceptional value and creating memorable experiences for their members. With a focus on innovation and customer satisfaction, they provide an engaging and rewarding environment for both their clients and employees, making it an exciting place to grow and contribute.
The Benefits:
- Hybrid working structure.
- Flexibility around hours of work.
- Holiday entitlement.
- Pension scheme.
- Discounts and Vouchers.
- Collaborative and Rewarding team environment.
- Career progression and development opportunities.
As a CRM Manager, you will be:
- Leading and Optimising CRM Strategies.
- Managing CRM Campaigns.
- Ensuring optimisation of performance and KPI’s.
- Conducting A/B testing.
CRM Manager – Essential Skills:
- Proven CRM Management Experience.
- Industry experience within the gambling sector essential.
- Experience A/B testing for optimisation of campaigns.
- Strong experience and expertise with Acquisition and Retention.
- Communication and collaboration skill sets.
Key Skills: CRM, Performance Metrics, Campaign Management, Workflow, Collaboration, Innovation, CRM Systems, A/B Testing, Data Analysis.
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Manager
✨Tip Number 1
Familiarise yourself with the latest CRM tools and technologies that are popular in the gambling sector. Being knowledgeable about these systems will not only help you stand out but also demonstrate your commitment to staying current in the industry.
✨Tip Number 2
Network with professionals in the gambling and entertainment sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the CRM Manager position.
✨Tip Number 3
Prepare to discuss specific examples of successful CRM campaigns you've managed, particularly those involving A/B testing and performance optimisation. This will showcase your hands-on experience and ability to drive results.
✨Tip Number 4
Research the company’s current CRM strategies and think of innovative ideas you could bring to the table. Showing that you’ve done your homework and have a vision for their CRM approach will make a strong impression during any discussions.
We think you need these skills to ace Customer Relationship Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proven CRM management experience, particularly in the gambling sector. Use specific examples of successful campaigns you've managed and any A/B testing you've conducted to optimise performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer relationship management and how your skills align with the company's focus on innovation and customer satisfaction. Mention your ability to lead and optimise CRM strategies effectively.
Highlight Relevant Skills: Clearly outline your expertise in acquisition and retention strategies, as well as your communication and collaboration skills. These are essential for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial position.
How to prepare for a job interview at Searchability
✨Showcase Your CRM Expertise
Make sure to highlight your proven experience in CRM management, especially within the gambling sector. Be prepared to discuss specific strategies you've implemented and the results achieved, as this will demonstrate your capability to lead and optimise CRM strategies effectively.
✨Prepare for A/B Testing Questions
Since A/B testing is a key part of the role, brush up on your knowledge and experiences with it. Be ready to explain how you've used A/B testing to optimise campaigns in the past, including the metrics you tracked and the outcomes of your tests.
✨Emphasise Communication Skills
As a CRM Manager, collaboration is crucial. Prepare examples that showcase your communication skills and how you've worked with cross-functional teams to achieve common goals. This will help illustrate your ability to foster a collaborative environment.
✨Demonstrate Your Data Analysis Skills
Data analysis is vital for optimising performance and KPIs. Be ready to discuss how you've used data to inform your decisions in previous roles. Highlight any tools or systems you're familiar with that can aid in data analysis and campaign management.
