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- Tasks: Lead CRM strategies to boost customer engagement and retention through targeted campaigns.
- Company: Join a bold retail company with a strong online presence and limitless career growth opportunities.
- Benefits: Enjoy hybrid work, team socials, and share/stock options for a rewarding experience.
- Why this job: Be part of a dynamic team that thrives on innovation and challenges in the retail space.
- Qualifications: 4+ years of CRM experience required; team management skills are a plus.
- Other info: No sponsorship or relocation support available; apply directly via email.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Customer Relationship Management Manager
Customer Relationship Management Manager
5 days ago Be among the first 25 applicants
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This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Helping find the best talent in the Digital Marketing & Gaming space.
CRM Manager
Are you an experienced CRM Manager?
If so this could be the role for you. An opportunity has arisen and we are looking for a dynamic CRM Manager to join the team.
- Salary up to ÂŁ50K.
- 4+ years’ experience required.
- Hybrid in the Mansfield area.
WHO ARE WE?
With stores across the UK and a heavy presence online we embrace bold thinking and action, pushing boundaries to shape the future of retail. Our team thrives on challenges, stepping beyond their comfort zones to drive progress and innovation. The opportunities to grow your career are limitless, and the experience is unmatched. To truly succeed, you’ll need to embody our dynamic and ambitious ethos. We have a current need in the marketing team and are looking for a SEO Executive to join.
BENEFITS:
- Great career progression opportunities.
- Team Socials.
- Share / Stock options.
CRM MANAGER:
As one of our CRM Managers, you will play a critical role in developing and executing comprehensive customer relationship management strategies aimed at strengthening our connection with customers. Your primary focus will be on increasing customer engagement, retention, and overall lifetime value through the implementation of targeted campaigns, personalized communication, and data-driven insights.
You will work closely with cross-functional teams including Marketing, Product, and Analytics to ensure a seamless and consistent customer experience across all touchpoints. By leveraging customer data, behaviour patterns, and feedback, you will identify opportunities to optimize CRM initiatives, enhance customer satisfaction, and drive long-term loyalty. Your ability to translate insights into actionable strategies will be key in fostering meaningful relationships and supporting the company’s growth objectives.
CRM MANAGER ESSENTIAL SKILLS
- Minimum 4 years of experience in CRM – Agency or In house.
- Experience managing a team.
- Ability to work hybrid.
PLEASE NOTE THE CLIENT DOES NOT OFFER SPONSORSHIP OR RELOCATION SUPPORT.
Please either apply by clicking online or emailing me directly to cameron.chambers@searchability.com. For further information please call me on 07719 067 562. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Advertising and Marketing
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Industries
Retail, Retail Apparel and Fashion, and Advertising Services
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Customer Relationship Management Manager employer: Searchability
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Manager
✨Tip Number 1
Network with professionals in the CRM field, especially those who have experience in retail. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in customer relationship management.
✨Tip Number 2
Familiarise yourself with the specific CRM tools and software that the company uses. If you know they utilise certain platforms, consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your previous experiences in managing CRM strategies during the interview. Be ready to share specific examples of how you've increased customer engagement and retention in past roles.
✨Tip Number 4
Research the company's current marketing strategies and customer engagement initiatives. This will allow you to tailor your conversation during the interview, showing that you understand their goals and can contribute effectively.
We think you need these skills to ace Customer Relationship Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in CRM, especially any roles where you've managed teams or developed customer engagement strategies. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your understanding of the company's ethos. Mention how your experience aligns with their goals and how you can contribute to enhancing customer relationships.
Highlight Data-Driven Insights: In your application, emphasise your ability to leverage customer data and insights to drive CRM initiatives. Provide examples of how you've used data to improve customer satisfaction and retention in previous roles.
Showcase Team Management Skills: Since the role requires managing a team, include details about your leadership experience. Discuss how you've motivated teams, fostered collaboration, and achieved results through effective management.
How to prepare for a job interview at Searchability
✨Showcase Your CRM Experience
Make sure to highlight your 4+ years of experience in CRM during the interview. Be prepared to discuss specific campaigns you've managed and the results achieved, as this will demonstrate your capability to drive customer engagement and retention.
✨Understand the Company’s Ethos
Research the company’s values and culture before the interview. They emphasise bold thinking and innovation, so be ready to share examples of how you’ve pushed boundaries in your previous roles and how you align with their dynamic ethos.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with Marketing, Product, and Analytics teams, think of examples where you successfully collaborated with different departments. This will show your ability to foster teamwork and ensure a seamless customer experience.
✨Leverage Data-Driven Insights
Be ready to discuss how you use customer data and behaviour patterns to inform your CRM strategies. Prepare to explain how you’ve translated insights into actionable plans that enhanced customer satisfaction and loyalty.
