At a Glance
- Tasks: Manage client relationships and drive account growth in a dynamic digital marketing agency.
- Company: Join a well-established digital marketing agency with a diverse portfolio of eCommerce brands.
- Benefits: Enjoy hybrid working, generous holiday allowance, mental health support, and financial coaching.
- Other info: Exciting opportunities for career growth and collaboration with talented teams.
- Why this job: Be a trusted advisor to clients and make a real impact on their digital marketing success.
- Qualifications: Minimum 2 years' experience in Client Services or Account Management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Hybrid working model with a minimum of two days per week in the Chester office.
Opportunity to work with ambitious eCommerce brands and major retailers.
Excellent benefits package including enhanced holiday allowance, mental health support and financial coaching.
Due to continued growth, we're seeking an experienced Account Manager to join a well-established digital marketing agency working with a diverse portfolio of eCommerce brands and retailers. This is an exciting opportunity to become a trusted advisor to clients, helping them achieve their digital marketing objectives while identifying opportunities to expand their marketing activity across multiple channels.
THE BENEFITS
- Hybrid working – minimum two days per week in the Chester office
- 25 days holiday plus bank holidays, increasing to 30 days with tenure
- Up to 5% commission for client retention and account growth
- Enhanced maternity and paternity packages
- Cycle to work scheme
- Mental health support including access to counselling and psychotherapy providers
- Financial coaching support through specialist third-party platforms
- Company pension scheme
- Flexitime
- Casual dress
- Regular company events
- Health and wellbeing programme
THE ACCOUNT MANAGER ROLE
As an Account Manager, you'll play a key role in maintaining and growing client relationships while ensuring campaigns remain aligned with strategic objectives. Working closely with the Head of Client Services and wider digital marketing teams, you'll act as the bridge between clients and delivery specialists, ensuring campaigns are delivered successfully and opportunities for growth are identified. You will:
- Build and maintain strong, trusted client relationships
- Lead client calls, meetings and reporting sessions
- Analyse campaign performance and provide strategic recommendations
- Identify risks and proactively implement solutions
- Drive account growth through upselling and cross-selling services
- Collaborate with internal teams, partner agencies and stakeholders
- Stay up to date with SEO, Digital PR and wider digital marketing trends
- Represent campaign delivery teams during client meetings
ACCOUNT MANAGER ESSENTIAL SKILLS
- Minimum 2 years' experience within Client Services or Account Management
- Strong client relationship management skills
- Understanding of SEO and Digital PR principles
- Broad digital marketing knowledge across multiple channels
- Excellent communication and stakeholder management skills
- Experience coordinating campaigns and managing multiple priorities
- Strong analytical and reporting capabilities
- Highly organised and proactive approach
DESIRABLE EXPERIENCE
- Experience working with eCommerce brands
- Knowledge of PPC and Paid Social channels
- Experience within Home Durable Goods, Furniture or Travel sectors
- Agency-side experience
To be considered, please either apply through this advert or email me directly. For further information please call me.
KEY SKILLS: Account Management, Client Services, SEO, Digital PR, Digital Marketing, PPC, Paid Social, Stakeholder Management, Campaign Management, eCommerce, Client Retention, Business Development, Reporting, Strategy.
Account Manager in Chester employer: Searchability
Join a dynamic digital marketing agency in Chester, where you'll thrive in a hybrid working environment that promotes work-life balance and personal growth. With an excellent benefits package, including enhanced holiday allowance and mental health support, you'll have the opportunity to work with ambitious eCommerce brands while developing your skills in a supportive and collaborative culture. This role not only offers competitive commission for account growth but also fosters a strong sense of community through regular company events and a focus on employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their digital marketing strategies and be ready to discuss how you can contribute. We want you to shine and show them why you're the perfect fit for their team!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and professionalism. We believe a little gratitude goes a long way in making a lasting impression!
✨Tip Number 4
Don’t hesitate to apply through our website! We’re always looking for talented individuals like you. Plus, it gives you a direct line to us, making it easier for you to stand out in the application process.
We think you need these skills to ace Account Manager in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client services and any relevant digital marketing skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with eCommerce brands and how your background aligns with our needs. Keep it engaging and personal!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to grow client relationships and drive account success. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Searchability
✨Know Your Stuff
Make sure you brush up on your knowledge of SEO, Digital PR, and the latest digital marketing trends. Being able to discuss these topics confidently will show that you're not just familiar with the basics but are genuinely passionate about the industry.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed client relationships or driven account growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Smart Questions
Come prepared with insightful questions about the agency's approach to eCommerce brands and how they measure campaign success. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The agency is looking for someone who can build strong relationships with clients, so being authentic and relatable can set you apart from other candidates.
